Event Services Manager - Hyatt

**Description:** The **Thompson Seattle** is recruiting for a **Banquet Manager** to join our Seattle family! At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt employees are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent. **Goal of the Banquet Manager** : Effectively and proactively monitors the daily functions of the Banquet Department. This is including providing support and guidance to the banquet team, the culinary team and the sales and events. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience. **The Banquet Manager Responsibilities may include:** + Supports and manages the Banquet Department while working closely with the Food and Beverage team and other hotel departments. + Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement + Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications + Responsible for proactively reviewing staffing and equipment needs + Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage + Responsible for maintaining a high energy, positive, professional appearance + Responsible for developing innovative and creative decor for Banquet function space + Responsible for short and long term banquet functions in the front and back of the house + Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement. + Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions + Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards + Ability to develop ideas for special events and holiday functions When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 700 properties worldwide. **Qualifications** · Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule · A true desire to understand and anticipate the needs of others in a fast paced environment · Refined verbal and written communication skills · Must be proficient in general computer knowledge · Candidates should be extremely creative, innovative, detail oriented and organized · Hotel experience and a thorough understanding of all levels of banquet service · Previous experience as an Banquet Manager/Assistant, Banquet Captain or Banquet Supervisor preferred · Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service. **Benefits** **Benefits available with this position include:** + **Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment** + **401k** & **Retirement Savings Plan (RSP)** + **Basic Life Insurance** + **Short term disability insurance** + **New Child Leave & Adoption Assistance** + **Compassionate Leave** + **_Paid Time Off:_** · Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time. + Hire Date Through Four Years - 10 Days or 80 hours + Five to Nine Years - 15 Days or 120 hours + 10 years or greater - 20 Days or 160 hours + **_Sick Leave:_** + Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle's Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt + **Extended Illness Days:** unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year + **_Holiday Pay:_** + Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays. **Additional perks may include:** + **Colleague Discounted Rates as of the 1** **st** **day of employment** + **Complimentary Room Nights for full-time and part-time positions after 90 days of employment** + **Flexible Spending Account** + **Subsidized ORCA Pass or free parking** + Tuition Reimbursement of $1,000.00 per calendar year + Cellphone Reimbursement + Complimentary Dry Cleaning + Employee Assistance Program + Relocation assistance **The hourly rate for this position is $35.00, annualized at 72,800.00 salary based on 40 hrs/week .** **Pay ranges are listed on each job posting individually.** **Primary Location:** US-WA-Seattle **Organization:** Thompson Seattle **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Banquets **Req ID:** SEA004946 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.