Event Customer Service Rep at Allied Universal® Event Services

Overview

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. For hourly roles, enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, operations, and administrative roles. Join our diverse, inclusive, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Apply today to be part of the excitement!

Job Description

Join Our Team as a Event Staff- Customer Service Rep

Flexible Hours, Paid Training, Endless Opportunities!

No Experince Necessary

Allied Universal® Event Services is looking to hire Event Security. This position is responsible for checking bags, enforcing access control and implementing policies and procedures for the safety of the guests and owners, while providing superior customer service for the best guest experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.

• Assist in all aspects of event day preparation and execution.
• Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
• Screen guests during entry via bag searching, hand wand or metal detector, and ID verification.
• Protect guests, staff, and venue ownership group assets by watching for security breaches at vital checkpoints.
• Respond quickly to potential crowd control issues and provide escorts for unruly guests when ejections are warranted.
• Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities and events.
• Provide a positive experience for guests as they arrive at your facility entrance, aisle, concourse area or other location
• Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience.

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be 18 years of age or older.
• Must have a high school diploma or equivalent.

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test; additional screening may be required if driving a customer or company owned vehicle.
• Able to use good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding oral and written communication skills.

PERKS AND BENEFITS:

• Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
• 401(k)
• Sick Pay
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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