Event Coordinator| Charleston Coliseum and Convention Center - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview:

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.

 

This role will pays a wage of $15 to $17.50.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

job expires 6/30/2024

 

About the Venue:

The Charleston Coliseum, Convention Center, Municipal Auditorium and Theater (Complex) in Charleston West Virginia boasts 529,000 sq.ft. including a 13,500 seat arena, 3,400 and 770 seat theaters, 100,000 sq.ft. meeting space with the largest room of 72,400 sq.ft, 50,000 sq.ft. exhibit space, 25,000 sq.ft. ballroom and ample pre-function spaces, 760 seat theater, and a 3,400 seat auditorium. The Center hosts a variety of events, including sporting events, world-class entertainment, conventions, meetings, banquets, and other social events. 

Responsibilities:

• Communicates all event information to the appropriate Departments and staff
• Support the development, implementation and management of event security plans in conjunction with event security provider and appropriate show/promoter representatives
• Develop accurate event seating information with the Box Office Manager and Operations Manager, and ensures that event set-ups are accurate
• Communicates in a timely manner with each Department Head regarding specific needs and information for each event
• Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner
• Prepares post event report for all events coordinated
• Meet with facility service providers to collect and distribute event requirements and coordinate efforts to produce scheduled events
• Maintain event details in venue management software, generating and uploading event layouts and event related documents
• Preparation of and submission of expenses for event settlement. Attend settlement if required
• Executes other operational duties as assigned

Qualifications:

• 4-year degree from a college or university preferred
• One year experience same or similar position in arenas, convention centers, stadiums or theaters preferred 
• Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours)
• Experience with Microsoft Office products, Venueops-Ungerboeck or similar booking software, Event Draw or similar Room Layout Design software and Ticketmaster ticketing software preferred.

 

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers.

 

Physical Demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period

 

Work Environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent’s location, and minimal during non-event times.

Strengthened by our Differences. United to Make a Difference.:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.