Event Captain - Circuit of the Americas - Proof Of The Pudding By Mgr
Austin, TX 78617
About the Job
Education and/or Experience:
High School diploma or equivalent preferred
Experience leading a food & beverage team is required, experience working in stadiums, large scale events, or hospitality suites is preferred.
Proven customer service skills, experience communicating with clients at events.
Specialized Qualifications:
Excellent listening and communication skills
Strong Customer Service skills with the desire to go above and beyond a client’s needs.
The ability to work alone and as a team.
The ability to learn and adapt quickly.
Renowned time management and organization skills
Maintain good grooming and personal hygiene.
Work Environment
The work environment for this position will work out of and report to Circuit of the Americas. Events may be indoors, outdoors, or in temporary structures. This position will often move throughout the grounds and venue on different terrains. This position will also move in and out of kitchen spaces.
Uniform Requirements
Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.
Physical Demands:
Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue.
Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
Ability to perform physical tasks, such as but not limited to, lifting up- to 30+ pounds.
COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS
Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required for the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjust well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
Position Salary & Benefits:
This is considered an hourly role with a starting rate range of $20-$22/hour.
Schedules will range upon business demands.
Must be available to work the F1 race event days of 10/16-10/23
Free meal while working.
Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member’s roles.
On-the-job training that can be applied industry wide.
Working at the most scenic and iconic venue in Austin, TX
Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, s ex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.