Estimator for HVAC, Plumbing, Electrical - Fuss Free AC
Davie, FL 33314
About the Job
About Fuss Free AC:
WE CONSIDER OUR TEAM TO BE A FUSS FREE FAMILY. A family company with a great reputation. We have competitive compensation for talented individuals. Fuss Free AC is looking for a Full-Time Estimator with Customer Service experience to join the team and our growing company!
WE CONSIDER OUR TEAM TO BE A FUSS FREE FAMILY. A family company with a great reputation. We have competitive compensation for talented individuals. Fuss Free AC is looking for a Full-Time Estimator with Customer Service experience to join the team and our growing company!
We Offer:
Great pay based on experience; $23.00 to $26.00 per hour.
Great pay based on experience; $23.00 to $26.00 per hour.
Job Responsibilities:
- Create and prepare material estimates and cost estimates for the product or service for HVAC, Plumbing, Electrical and Appliance for our clients.
- Make outbound calls to confirm approval of estimates to start and complete appointments.
- Make sure all estimates are approved by clients and calls are scheduled by appropriate technicians; update clients as needed of technicians ETA.
- Provide Fast, Friendly, and Fun customer service to both internal and external customers, vendors and clients.
- Communicate with clients and other departments via email, text message, and phone.
- Answer incoming calls, emails, and text messages to close out calls for technicians and sales.
- Manage clients’ concerns and work to resolve them efficiently and effectively.
- Find solutions to problems.
- Help with projects as needed.
- Other assigned duties as directed by management.
Requirements:
- Need to focus, stay on task, execute results, and deliver results.
- Highly Organized.
- Quick Learner.
- Able to multitask.
- Meticulous attention for detail.
- Able to think on your feet
- Excellent customer service skills.
- Ability to communicate empathy.
- Critical Thinking and Problem-solving.
- Proven ability to process high volumes of work with great accuracy.
- Proficient with computer programs (Office applications)
- Microsoft Office applications: 5 years’ experience.
- Excellent written and verbal communication skills.
Physical Requirements:
- Must be able to sit for long periods of time.
- Must be able to work Monday through Friday shifts.
Qualifications:
- High school diploma or Bachelor’s degree in finance or accounting (Preferred).
- 5 + years’ experience in a HVAC, Plumbing, Electrical and Appliance parts estimator.
- Expert knowledge of concepts, practices, and procedures in getting HVAC, Plumbing, Electrical and Appliance parts estimates.
- Type a minimum of 55 WPM (Preferred).
- Must speak, read, and write properly in English.
Source : Fuss Free AC