Estate Manager - Excellence Services, LLC

Location: Atherton, CA, 94027 (On-site)

Job Type: Full-Time (40 hours/week), Hourly, Non-Exempt

Availability: Typically 9am~5:30pm M-F. Be available and on-call as needed.

COMPENSATION: 

● $140,000+ annually (depends on experience)

● Discretionary year-end bonus (up to 20%) 

● Health insurance

● Paid vacation, holidays, sick days

● Paid meal breaks

● Regular reviews & advancement opportunities

INTRODUCTION:  

We're looking for an Estate Manager to helm operations at a private residence. This pivotal role encompasses comprehensive management of the estate, requiring hands-on coordination across various domains. The ideal candidate should embody humility, a service-driven approach, and robust organizational skills, paired with assertiveness in staff management. You'll take charge of all aspects of estate operations, from strategic planning to executing complex projects. We seek adaptable, committed professionals with extensive management experience who are dedicated to upholding the highest standards in every facet of their role.

RESPONSIBILITIES: 

● Total oversight of household operations, including strategic planning and execution of estate projects.

● Leadership and development of the household team, ensuring exceptional standards are maintained.

● Comprehensive financial management, from budgeting to investment oversight, in liaison with the family office.

● Coordination of legal, tax, and insurance matters, ensuring compliance and risk management.

● Sophisticated event planning, from intimate family gatherings to large-scale social events.

● Management of personal affairs, including travel arrangements, personal shopping, and lifestyle management.

● Supervision of educational, health, and recreational activities for the family.

● Implementation and oversight of advanced technology and security systems.

● Managing external relations, including interactions with public relations, media, and other external agencies.

● Continuous improvement initiatives to enhance efficiency and service quality in the household.

REQUIREMENTS: 

● Bachelor’s degree with 7+ years of experience in managing large, high-end private residences.

● Proven excellence in project management and human resources, with a focus on leading high-performing teams.

● Flexibility for a 24/7 on-call lifestyle, adapting to the dynamic needs of the estate.

● Exceptional communication skills in English, both written and verbal.

● Technologically proficient, particularly with G-suite, iPhone, and MacBook.

● Strong analytical, learning, and communication skills, with strict adherence to confidentiality.

● Highly organized and detail-oriented, with strong multitasking, prioritizing, and problem-solving abilities.

● Must be legally authorized to work in the United States and able to pass extensive background checks.

● Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.

● Valid driver's license with a clean record; Reliable transportation for daily commute to Atherton, CA.

● Seeking a long-term commitment.

CORE VALUES: 

● Principals’ First: Always put our principals’ needs and interests first.

● Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.

● Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.

● Dedication: Shows a deep commitment to the role and the company.  

● Accountable: Takes ownership of tasks and completes thorough due diligence.

● Independent: Thinks and acts independently. Able to be self-taught and keep improving.

● Resilience: Never complains or shies away from work. Welcome constructive feedback and can thrive under pressure.