ESIS ProClaim Senior Partnership Leader - OneTen Coalition
GA, CA
About the Job
JOB DESCRIPTION
ESIS is currently seeking a Senior Partnership Leader to proactively engage customers and brokers in order to secure solid long term partnerships. The ESIS Sr. Partnership Leader should think strategically and operate in a consultative manner to drive optimal program performance for customers. The Sr. Partnership Service Leader will focus on contributing to the growth and profitability of ESIS by assisting in presentations and marketing of ESIS Construction products and services.
Major Duties & Responsibilities
QUALIFICATIONS
ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management.
ESIS Specialty continually monitors, measures, and analyzes trends while working closely with clients to identify opportunities to positively impact their program costs. ESIS Specialty applies a balanced approach to claims handling and management and continually refines approach to be sure services are customized, complementary and complete.
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
ESIS is currently seeking a Senior Partnership Leader to proactively engage customers and brokers in order to secure solid long term partnerships. The ESIS Sr. Partnership Leader should think strategically and operate in a consultative manner to drive optimal program performance for customers. The Sr. Partnership Service Leader will focus on contributing to the growth and profitability of ESIS by assisting in presentations and marketing of ESIS Construction products and services.
Major Duties & Responsibilities
- Maintains a professional relationship with Clients, Brokers, Risk Management, Underwriting, and claim office personnel, both field and H.O., as well as support operations
- Demonstrates strategic leadership of client deliverables, while balancing ESIS Business Goals
- Administer Meetings with internal and external customers in effective manner, which includes setting expectations, documentation of key takeaways, and method for follow up
- Directly responsible for renewal of ESIS Construction clients. Sr. Partnership Leader should demonstrate appropriate financial prudence in the quoting process of all ESIS Services, which includes timely review, submission, and quoting of renewals.
- Review all existing accounts for expansion opportunities to grow the portfolio and maximize client value.
- Display a sound knowledge of the ESIS products, risk management acumen and sound professionalism. Including actively participating in marketing and business development opportunities to foster the organizations growth
- Focus on developing strategy through Client Service Planning on all current accounts
- Responsible for set-up and delivery of contracted services for renewal accounts which includes:
- Notifying claim offices of new or renewed account
- Developing and processing changes in account structure
- Developing and maintaining Claim Service Instructions
- Assisting in set up of billing process including Paid Loss Deposit Fund
- Arranging for 1-800 reporting services
- Training clients on use of RiskAdvantage
- Arranges client/broker claim reviews.
- Leads Stewardship efforts including meeting with each key account annually; Agenda must include Strategic initiatives, benchmarking presentations, summary of meetings conducted including claim review summaries and other key activities, accomplishments and plans of action.
- Responsible for Administrative Compliance and strict adherence to client service procedures
QUALIFICATIONS
- Successful completion of a college level curriculum or four to six years equivalent experience.
- Comprehensive knowledge of TPA/ESIS service products and concepts, as evidenced by successful experience in providing such products/services to large commercial accounts.
- Demonstrated ability to pro-actively identify problems and opportunities, produce alternatives and implement selected solutions.
- Demonstrated effective oral and written communication and negotiation skills to be able to deal with all levels of internal and external customers/employees.
- Location - NY area
ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management.
ESIS Specialty continually monitors, measures, and analyzes trends while working closely with clients to identify opportunities to positively impact their program costs. ESIS Specialty applies a balanced approach to claims handling and management and continually refines approach to be sure services are customized, complementary and complete.
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Source : OneTen Coalition