Escrow Assistant - American Title Service Agency

We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!

AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:

• A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier.
• Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity.
• Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results.
• Recognizing that "Above all Else...Service"! to our customers maintains our existence.
• Accepting responsibility and communicating clearly if we cannot honor a commitment. 

Escrow Assistant position is available in the Biltmore region.

Work Performance

• Greet every one entering the office with eye contact and a smile
• Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
• Frequently check back with callers waiting on hold and offer options when applicable
• Distribute mail
• Open orders
• Prepare and deliver opening documents
• Adhere to and interpret earnest money timelines
• Work basic prelim and place orders
• Order payoff and HOA statements as required
• Handle Accounting /daily deposits
• Order office supplies
• Provide support to Escrow Department by assisting with customer service and administrative duties related to escrow closings.
• Prepare documents for closing and handles the complete disbursement and follow up of all escrow transactions

Team Work

1. Assist the entire office with signings, document handling, answering phones
2. Support good working relationships with all clients

• Minimum of 6 months working in an office environment
• Strong customer service 
• Detail orientation
• Computer data entry 
• Excellent verbal and written communication
• Problem solving skills

All your information will be kept confidential according to EEO guidelines.