Escrow Assistant - Flying S Title & Escrow

Flying S Title & Escrow is a Title Financial Corporation (TFC) subsidiary. We are looking for an Escrow Assistant to join our team in Idaho Falls, ID. TFC is a family-owned company providing Title and Escrow Services Since 1905. We pride ourselves on taking great people and growing and developing them with employees who have spent their entire careers with us! This is a great position to begin learning and growing!

If you want to work for a company where Everyone Counts, is committed to doing the Right Thing, Takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to Make a Difference, then keep reading.

The ideal team member:

• Professional communication skills.
• Is great with people and has demonstrated previous customer service experience.
• Is very organized with attention to detail and has proven ability to meet deadlines.
• Results-driven with the ability to set realistic goals.
• Strong analytical and problem-solving skills.
• Has the ability to prioritize tasks and to notify others when assistance is needed.
• Ability to function well in a high-paced environment.
• Proficient with Google or Microsoft Office Suite or related software.
• Basic to advanced computer skills, including demonstrated ability to learn new programs.

Position Requirements:

• Must be at least 18 years of age.
• Must have a valid driver’s license and have the ability to pass an MVR and background check.
• High school diploma or equivalent.
• At least one year of relevant work experience.
• Previous experience using a personal computer, including data entry, accessing data, or other relevant experience.

About the position

This position reports to the Vice President / County Manager.

Job Duties Include:

• Answers telephone calls and routes to appropriate individuals or departments. Takes accurate messages.
• Assist escrow staff in preparing for closing by requesting pay-off statements and figuring out loans, lien releases, insurance, commissions, and legal records and/or necessary documents to ensure that lender instructions coincide with the purchase agreement.
• Communicate and send lender packages according to closing instructions. Disburses funds in accordance with standard accounting procedures and customer requirements.
• Input, access, and retrieve data relevant to closings timely and accurately.
• Professionally and courteously greet clients and address their questions and concerns. Direct clients to appropriate individuals or departments as needed.
• Upload all necessary documents into document retention software and complete all required information.
• Perform a variety of clerical tasks, which may include mail duties, filing, ordering supplies, typing documents, making copies, scanning of documents, recordings, obtaining assessments, and light bookkeeping.
• Communicate effectively and professionally with company employees and customers by phone, in person, or through correspondence.
• Supports corporate core values, purpose, goals, and culture.
• React to change positively and productively, including as a result of expanding job responsibilities and expectations.
• Adheres to all company policies and standards, including the expectation of prompt, predictable, and regular attendance.
• Develop and maintain a client base by attending local events and creating marketing opportunities.
• May use a company car or personal car to deliver information to clients, customers, banks, courthouse, etc.
• Other job duties as required.

We offer:

Competitive benefits plan including paid medical, dental, vision, basic life insurance, and short-term disability coverage for employees. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, early paycheck access, wellness program, pet insurance, and voluntary plans, including accident, hospital plans, and more! New employees receive 24 hours of FTO on their first check with additional accrual for a total of three weeks of Flexible Time Off each year. In addition, employees receive 11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent leave, and more!

Flying S Title & Escrow and Title Financial Corporation is an equal employment opportunity employer. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential function of the position. Applicants offered a position must be able to pass a pre-employment background and MVR check.