ERP Change Manager at University of Maryland

The Elevate Program is moving the University of Maryland Fearlessly Forward, leading the transition from legacy systems to the next generation of administrative computing.

We are seeking a dynamic, highly skilled, and experienced leader to join our team as the ERP Change Manager. The incumbent will manage a wide range of tasks aimed at ensuring the successful implementation and adoption of ERP systems (e.g., Workday) with a specific focus on minimizing resistance, maximizing engagement, and ensuring that the ERP system is utilized effectively to achieve business objectives. This is an exciting opportunity to be part of the leadership team shaping the future of the administrative experience at the University of Maryland.

This is a full-time, permanent position with the ERP team in the Division of Information Technology (DIT). Following implementation of Workday, the incumbent will transition to a post-production support role responsible for ongoing management of change impacts of functionality in Workday and supervise the trainers and communications specialist.

This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

Minimum Qualifications:

Education: Bachelor’s degree OR equivalent combination of education, training, and experience.

Experience: 

* Minimum of five (5+) years’ experience with change operations.

* In-depth knowledge of information systems, particularly in the area of HCM and Finance.

* 3 years experience managing teams.

* Experience with support, problem identification, and resolution.

* Expertise with office productivity applications such as Google Workspace or Microsoft Office.

Knowledge, Skills, and Abilities:

* Demonstrated ability to coordinate a high level of activity under various conditions and constraints.

* Ability to work as part of a team and with members of other functional/technical teams to identify action items, team member responsibilities, etc..

* Ability to understand possible impacts to changes to a highly integrated system, determine the depth/breadth of testing necessary to minimize risk of system changes, execute and record results of testing (including data staging), etc..

* Analytical abilities, critical thinking, and problem-solving competencies to support non-standard, unique problem resolution.

* Exceptional interpersonal skills, including relationship and conflict management.

Preferences:

* Experience implementing or using a modern ERP information system.

* Experience with large-scale, cross-functional technology implementations in an institution of higher education.

* Experience in change management or project management.

* Experience managing relationships with consultants.

Additional information: 

Benefits Included:

* Medical, dental, and vision coverage designed to help you and your family live a healthy lifestyle.

* Flexible work opportunities

* UMCP Tuition Remission for employees, and their dependents to grow and achieve greatness.

* Generous paid time off package to address work/life balance and maintain well-being.

* Retirement Benefits created to aid employees in reaching future retirement goals.

* And many more…

Salary range: $125,000-$140,000

**This position does not provide sponsorship for Visas.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The incumbent works in an office environment and the position requires the ability to operate standard office equipment and keyboards. Must have the ability to attend meetings on and off campus. Occasional evening and weekend work to meet deadlines. This position is considered an essential position and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.

Best consideration date: 05/06/2024 or open until filled

Please apply at: https://ejobs.umd.edu/postings/118442

Background Check: Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

(EOE)