ER Registration Clerk - Cooper University Health Care

About Us:

Come and join the Cooper University Hospital Cape Regional team. We offer a compensation package that includes highly competitive pay, outstanding health benefits (medical, prescription, dental, vision, for you and your eligible dependents) company-paid life insurance, retirement benefits, paid time off, other voluntary benefits, tuition assistance, career advancement opportunities, and On-site Early Education Center (10% tuition employee discount.)

Summary:

Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service.

Responsibilities:

Some, but not all, of the responsibilities of this position include:

• Greets patients and directs patients to appropriate areas.
• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.
• Identifies and collects copays
• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.
• Processes placement of patients using bed availability, special requests and criteria for specialty areas.
• Answers phone, records messages, and performs related duties as directed.

Education/Requirements:

• High school graduate or equivalent.
• Previous data entry or typing experience with knowledge of basic office equipment is required. Computer experience preferred.
• Interpersonal skills must be well-developed.
• Must possess the initiative and the ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.
• Must exhibit good telephone and clerical skills and ability to communicate clearly and effectively, both orally and in writing.
• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

Physical Requirements:

• Must be able to work 13 hour shifts.
• Must have dexterity of hands and fingers in order to utilize tools, utensils, equipment, etc.
• Ability to maneuver comfortablyin hospital areas.
• Ability to visually perceive depth, distance, quality of work, read material, view documents, etc.
• Ability to hear inquiries from patients, physicians, clients or staff.