Operations Support from Collabera

Pay Range: $35/hr- $37/hr.

• Manage operational workflows and processes to ensure we prevent policy violating partners from spreading harmful content, and provide additional support where needed.


• Act as a point of contact for partners for policy/enforcement inquiries and lead partner training where needed.


• Leverage qualitative and quantitative data to identify enforcement gaps and/or pain points within policies, processes, and tooling, and propose changes where needed.


• Identify opportunities to drive efficiency within existing workflows and processes and work with Sales to increase partner comprehension of policies.


• Write and/or update internal and external documentation, including status updates, comm docs, FAQs, etc.