Equipment Setup & Delivery Technician - AD Solutions

At AD Solutions, we’re transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Tampa, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.

We are rapidly growing and are looking to add a VOIP and office technology Install Technician with excellent internal/ external customer service and great communication skills. If you are looking for an exciting opportunity with hands-on training in an entry level position with a vigorous career track into Field Service Technician (client facing break/fix), IT Help Desk, or Operations Administration this is the job for you.

Primary Duties:

• Responsible​ ​for​ ​the​ efficient ​setup​ ​of​ ​all​ ​equipment​ to be delivered to customer locations.​

• Ensure​​ ​proper​ ​documentation of ​ ​accessories,​ ​supplies​ ​and​ ​equipment serialization.

• Troubleshoot​ ​failures​ ​and​ ​repairs​ ​for​ ​copier/fax/duplicators​ ​equipment.

• Excellent ability to work through remote applications i.e. email, google scan, remote data entry.

• Able to multitask data entry update​ ​and​ ​enter​ ​all​ ​new​ ​information​ ​regarding​ ​installation and delivery ​calls.

• Ability to drive a box truck, extended drive time to exceed 2 hours one way.

• Meet all installation/ delivery deadlines.

• Work within a team and customer focus culture.

Physical​ ​Demands:

• Physical​ ​strength​ ​and​ ​agility​ ​sufficient​ ​to​ ​perform​ ​the​ ​work​ ​of​ ​this​ ​class.

• Must​ ​be​ ​able​ ​to​ ​travel​ ​within​ ​company​ ​service​ ​area​ ​on​ ​a​ ​daily​ ​basis​ ​to​ ​various​ ​customer​ ​sites​ ​by automobile​ ​or​ ​truck​ ​or​ ​to​ ​approved​ ​training​ ​locations​ ​via​ ​company​ ​authorized​ ​transportation.

• Requires​ ​frequent​ ​kneeling​ ​and​ ​bending​ ​and​ ​considerable​ ​use​ ​of​ ​hands​ ​and​ ​tools.

• Frequently​ ​requires​ ​moving​ ​or​ ​lifting​ ​of​ ​more than ​ ​50​ ​​ ​pounds.

• Use​ ​of​ ​ladders,​ ​forklifts​ ​and​ ​other​ ​heavy​ ​transportation​ ​machinery.

• Ability​ ​to​ ​lift​ ​and/or​ ​push/pull​ ​a​ ​minimum​ ​of​ ​60lbs.

• Ability​ ​to​ ​stand​ ​for​ ​a​ ​minimum​ ​of​ ​5​ ​hours​ ​per​ ​day.

• Ability​ ​to​ ​use​ ​hands​ ​for​ ​fine​ ​manipulation​ ​of​ ​tools​ ​necessary​ ​to​ ​repair​ ​equipment.

• Must​ ​adhere​ ​to​ ​safety​ ​procedures,​ ​rules,​ ​and​ ​best​ ​practices.

Skills​:

• Ability​ ​to​ ​understand​ ​and​ ​execute​ ​oral​ ​and​ ​written-instructions.

• Ability​ ​to​ ​establish​ ​and​ ​maintain​ ​effective​ ​working​ ​relationships.

• Technical​ ​ability ​to​ ​set​ ​up,​ ​maintain,​ ​repair,​ ​troubleshoot​ ​and​ ​refurbish​ ​multifunctional​ ​devices​.

• ​Excellent ability​ to ​analyze​ ​information and demonstrate effective decision making skills.

• Ability to work independently and remote while meeting all deadlines.

• Demonstrated ability to adapt to organizational changes and processes.

Requirements:

• High School Diploma. College and or Vocational Training in IT preferred but not required.

• Valid State Driver's license and good driving record.

• Must be able to meet all employment background screening requirements required by A.D. Solutions™ and its clients (including state and local governments, municipalities, school boards, and childcare facilities).

• Professional​ ​​​appearance​ ​and​ ​conduct.

• Any​ ​visible​ ​piercing​ ​and​ ​tattoos​ ​must​ ​be​ ​covered​ ​at​ ​all​ ​times.

• Work​ ​weeks​ ​are​ ​5​ ​days,​ ​Monday​ ​through​ ​Friday. Flexibility​ ​with​ ​schedule​ ​for​ ​extended.​ ​work​ ​hours​ ​or​ ​company​ ​events​ ​and​ ​weekend​ ​or​ ​holidays extended​ ​services
  
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