Equipment Sales & Product Support Representative - Castongia Tractor Crown Point

Who We Are

Castongia Tractor is a team of professionals focused on helping our customers grow by providing accurate, timely and valuable solutions for our Agricultural, Commercial, and Residential partners’ ever-changing needs through providing high quality products, first-class product support and cutting edge new technology and continued education of our customers and employees.

What We Offer

• Medical, Dental and Vision Insurance 
• Life and Disability Insurance
• 401K Retirement Savings Plan
• Paid Time Off
• Paid Holidays

Purpose

To represent the Company to the current and potential customers for the purpose of selling equipment, parts and/or services while promoting the value provided by dealing with the Company

Responsibilities

• Represents the company for the sale of machinery, parts and/or services to customers in a defined sales area.
• Must keep current on product knowledge, features and benefits of all equipment & parts potentially sellable by the company.
• Keep aware of all manufactures sales incentive programs to promote increased sales.
• Keep aware of competitive activity and competitive products. Keep aware of trends in our customer’s business that will affect the products and/or services these customers will buy today and into the future.
• Maintain, as directed by the Sales Manager, current and complete information for all customers in the assigned territory.
• Maintain company vehicle and other equipment (e.g. computer) as assigned.
• Conduct field demonstrations to promote increased sales.
• Maintain in good, usable and current condition (electronic and/or paper as directed) all manuals, price lists and other documents given the individual by the company. Accurately complete all documents related to sales transactions.
• Have a good knowledge of used equipment values and be able to evaluate properly for trading purposes.
• Work in conjunction with Sales Manager, responsible for follow-up and expediting of complete good orders in which they have sold.
• Complete all paperwork associated with the sale of complete goods in a timely and efficient manner.
• Responsible for communicating effectively with the Service Department(s) on setup, delivery and repair of sold equipment.
• Provide customer follow-up after the sale and delivery of a purchase to ensure customer satisfaction and promote the relationship with the customer to achieve customer loyalty.
• Attends applicable sales meetings, training events, and seminars.
• Any and all duties assigned by Management.

Experience, Education, Skills and Knowledge

• Good understanding of local conditions with a knowledge of sales and resale values of particular machinery.
• Must be a self-starter
• Good communication and inter-personal skills
• Good computer skills
• Ability to negotiate customer complaints to a satisfactory resolution
• Associate degree or equivalent in work experience
• Ability to work with a team
• Ability to write and speak effectively to individuals and groups