Senior Applications Specialist 

Reporting to the Manager of Applications, you will be responsible for supporting, maintaining, enhancing and implementation(s) of the Clinical and Business Information Systems. S/he will play an essential role in the design, development, testing, documentation, training and implementation of new and existing clinical/business applications, programs and/or projects for two community health centers. Working under the supervision of the Manager of Applications, s/he will collaborate with internal and external customers, vendors and other stakeholders to identify requirements assess technologies and recommend viable solutions/options to our clinical and business needs. 

Primary Responsibilities:

• Implementation
•    Support the successful implementation of Epic applications for the health center.
• Participate as a key member of the CHC implementation team(s) to understand workflows, configuration/design decisions, and policy considerations, and to assist with project coordination and site readiness.
• Participate in the build specific to our CHC. May include, but not be limited to, creating new Epic users, provider records, preference lists, fee schedules, letter templates, workstation and printers.
• Support the planning and facilitation of training sessions including Epic, OnBase and Gateway.
• Provide support for users using the Learning Management System (LMS).
• Learn the application to assist in supporting end-user training for go-live.
• Participate in order transmittal testing prior to the dress rehearsal.
• Provide user support for dress rehearsal.

Qualifications and Skills:

Project Management

• Demonstrates strong project management skills, attention to detail
• Able to lead a project to successful completion with a multidisciplinary team
• Able to facilitate and document workflow redesign

Additional

• Additional skills must include excellent documentation, and customer service/communication.
• Candidate must have 3-5 years’ experience working with Epic system
• Must be willing to provide secondary support to the our sister health center
• EPIC Certification