Epic Analyst Cadence Prelude + RTE Grand Central - The Wilshire Group

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23.  This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency.  While this role doesn't offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

Why Wilshire? Employee Testimonial

"The number of RCM subject matter experts I get to work with each day is unreal.  Working alongside and as part of this team to help shape the RCM space is exciting."-Patti Consolver, Director of Business Development 

This is a contracted position for 12+ months.  This position offers 65% of fee sharing.  Equivalent to $55-$100 per hour.

Position Summary:

The Epic Systems Analyst is responsible for developing, testing, maintaining, installing, and/or deploying Epic's Cadence, Prelude, RTE, and modules along with supporting related applications and technologies. Experience with Epic Cadence, Prelude, RTE, and applications or operational experience within a hospital setting is preferred. Have in-depth, expert knowledge of scheduling and registration workflows to include call center, front desk, template build, real-time eligibility, and referrals roles. This analyst works with internal and external customers to determine operational and clinical needs of an application which may be met through the use of IT services and solutions.

Primary Functions:

• Provides support and troubleshooting to end users
• Documents end-user issues and recommends steps to prevent recurrences
• Perform relevant application build
• Work with Epic representatives and your organization's business community and end users to ensure the system meets the organization's business needs
• Serves as a liaison between end users, third parties, and Epic implementation staff
• Develop, review, and document systems test plans. Perform systems test. Ensures that test requirements are met. Revise/debug software.
• Support procedures around change control processes
• Creates documentation to allow others to support the IT solutions and services appropriately
• Communicate issues to management appropriately
• Maintaining regular communication with Epic representatives

Knowledge/Skills/Abilities:

• An understanding of the organization and the user community in the IT System Analyst's assigned application area
• The ability to maintain issue lists and manage a project plan
• The ability to communicate and follow up effectively with project leadership and subject matter experts on project tasks
• Eagerness to learn the system and increase knowledge over time
• The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
• Analyzes, designs, builds, tests, debugging, and documents to support implementing and maintaining application systems under minimal direction.
• Attention to detail and ability to produce quality work
• The ability to multi-task. There are many tasks that need to be completed during a project. Projects will get behind schedule if an IT Systems Analyst cannot focus on more than one thing at a time.
• Ability to function effectively in a fast-paced environment, meet goals in a timely manner, and meet deadlines.
• The ability to collaborate with team members to move projects forward equally as much as the ability to work independently and make progress
• The ability to get things done. Analysts should know the decision-makers and when to escalate issues.
• Ability to think critically and problem-solve to find solutions to simple and complex issues.

Position Requirements

• Bachelor's Degree or 3 years experience in business operations or information systems 
• Healthcare background preferred
• General understanding of the workflows in healthcare business and clinical operations

Certification:

• Epic Systems Analyst will be required to be certified in Prelude, RTE, and applications.