• Provide required customer documents via e-mail, provided website or portal. Documents include Material Test Reports, Positive Material Identification Reports and various reports also to be maintained in the Data Book Index (Hard Copy Binder).
• Manage/maintain database for each project to ensure documents are handled and stored per customer requirements.
• Completes supplier questionnaires and maintains current company data to complete these questionnaires.
• Communicate with Inside Sales, manager, or department on any outstanding non-compliant issues to resolve expeditiously.
• Works with customer, shipping and sales to expedite customer orders.  Communicates issues and troubleshoots when orders need clarification or correction.
• Provide sales with information on customer sales orders when requested.
• Perform other related duties as assigned, which may include some sales functions such as order entry, order changes and quotations.

Skills

• Ability to understand written/verbal instructions
• Ability to handle multiple items with high priority on completion
• Work extensively with Microsoft Office, to include but not limited to Outlook, Excel, Word and sometimes use in Adobe

Education

• High school diploma or equivalent required.

Work Experience

• 3+ years’ experience working in a manufacturing facility as well as with customers and suppliers in multiple regions.

Physical Requirements

• Prolonged periods of standing/walking.
• Works frequently with average weights of ten (10) to thirty (30) pounds or continuously with lighter weights.
• Ability to work in cold, hot and/or dusty environment, with noisy conditions.
• Ability to lift up twenty-five (25) pounds independently.