Environmental Services Director - Foundation Property Management, Inc.

Retirement Housing Foundation (RHF) is a non-profit organization of 198 communities in 29 states, Washington, D.C., Puerto Rico, and the U.S. Virgin Islands. RHF provides housing and services to more than 22,500 older adults, low-income families, and persons with disabilities. The RHF logo symbolizes a program that has grown from the very modest beginnings of a $7,000 investment. RHF has grown to be one of the largest organizations in the US devoted to building and preserving affordable housing for the most vulnerable members of society. If you have a desire to make a difference in the lives of the elderly, low-income families, and persons with disabilities, then RHF may have just the right position for you.

Job Summary

The Environmental Services Director at RHF is responsible for leading and managing all aspects of the Environmental Services department to maintain a safe, clean, and well-kept environment for residents, particularly in senior and low-income housing. This role is vital to RHF’s mission of offering dignified, respectful, and compassionate living experiences, ensuring a high standard of care and well-being for all residents.

Key Responsibilities

1. Leadership & Management

• Team Oversight: Lead the Environmental Services team, including housekeeping, maintenance, and laundry staff, ensuring effective supervision, direction, and evaluation of each team member.
• Policy & Procedure Development: Create, update, and enforce departmental policies and procedures that align with RHF’s mission and regulatory standards.
• Regulatory Compliance: Ensure the department adheres to all relevant federal, state, and local environmental, health, and safety regulations, maintaining a compliance-first approach.
• Budget Management: Oversee the department’s budget, exercising cost control measures while upholding high-quality service standards and resource allocation.

2. Facility Maintenance

• Routine Maintenance & Repairs: Supervise the regular upkeep of facility systems, including plumbing, electrical, HVAC, and other mechanical components, ensuring operational efficiency.
• Preventive Maintenance: Develop and coordinate preventive maintenance schedules to prolong equipment and facility lifespan and to avoid costly repairs.
• Additional Services: Manage landscaping, pest control, and waste management services, maintaining a clean, aesthetically pleasing, and hazard-free environment.

3. Safety & Compliance

• Safety Inspections: Conduct routine safety assessments and risk evaluations to identify and mitigate potential hazards across the property.
• Emergency Preparedness: Develop and implement emergency procedures, including fire safety drills, evacuation routes, and disaster recovery plans, to ensure resident and staff safety.
• Record Keeping: Maintain thorough documentation of maintenance schedules, safety inspections, and regulatory compliance records for review and auditing purposes.

4. Resident & Staff Interaction

• Resident Relations: Address environmental service concerns raised by residents, fostering an environment of open communication and responsive action.
• Culture of Service: Promote a respectful and resident-focused culture within the department, ensuring that all staff interactions contribute positively to the residents’ quality of life.
• Staff Training & Development: Provide professional development and training opportunities for team members, enhancing their skills in environmental services and regulatory compliance.

5. Quality Control

• Performance Monitoring: Regularly assess the quality and consistency of services delivered by the Environmental Services team, identifying and implementing improvement strategies as needed.
• Procedure Review: Frequently review and update departmental protocols, including cleaning standards, maintenance schedules, and safety procedures, to maintain cleanliness and functionality throughout the facility.

Qualifications

Education & Experience

• Bachelor’s degree in Environmental Services, Facilities Management, or a related field is preferred.
• At least five (5) years of experience in environmental services management, ideally within senior living, low-income housing, or healthcare settings.
• Demonstrated experience in budgeting, staff management, and facility maintenance oversight.

Skills & Abilities

• Leadership & Team Management: Ability to lead, motivate, and engage a team with a focus on staff development and retention.
• Communication Skills: Excellent verbal and written communication skills, with the capacity to work effectively with diverse resident populations.
• Regulatory Knowledge: Familiarity with OSHA standards, state landlord/tenant laws, and federal and state Fair Housing regulations applicable to senior and low-income housing.
• Technical Proficiency: Competence in using facility management software and Microsoft Office Suite.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Regular physical activity, including walking, standing, bending, and reaching.
• Availability to respond to emergencies, including weekends, nights, and holidays as necessary.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered Full Time non-exempt so will be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $30 per hour.

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

 

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

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