Entry Level Process Support Engineer, Japanese Bilingual - Pasona N A, Inc.

A leading manufacturer of electrical and mechanical parts and equipment is seeking an entry level of process support engineer in IL.

The ideal candidate must have a bachelor's degree in engineering field and proficient Japanese language skills.

Job Duties:

• Responsible for all repair processes, SOP’s, manuals, databases, and documentation.
• All team communication with sales reps and/or customers via phone and email.
• Inspect damaged products to determine the causes of failure and the cost of repairs.
• Responsible for testing procedures of the company owned trial and demo equipment.
• Reporting to upper management and National Product Directors.
• Completion of projects with a measurable impact to efficiency, cost saving, profitability, or other business needs for the department.
• Possible travel or international travel up to several weeks per year.

Requirements and Qualifications:

• Bachelor’s degree required (Engineering or Technical Degree preferred)

• Ability to establish and maintain good communication with sales and customers.

• Ability to use hand tools and electronic devices.

• Analytical skill to identify the underlying causes of product failure.

• Integrity – job requires appropriate handling of confidential, and sensitive information.

• Dependability - meeting deadlines, completing duties or projects on time.

• Ability to lift 30 - 70 lbs. of equipment.

• Knowledge of Microsoft-based applications, particularly Excel, Word, and PowerPoint

• Ability to read schematics.