Entry Level Field Service Technician Bilingual Spanish - PrideStaff

Entry Level Field Service Technician Bilingual Spanish  needed for a company in Irvine that manufactures food processing equipment.

MUST BE WILLING/ABLE TO TRAVEL

Direct Hire position paying Base $43K/yr + Bonus (approx. $5,000) + Overtime (approx. $5,000) = Approx. $53K/yr. Benefits include Medical, Dental, Life Insurance and 401K.

About 50% of the time will be traveling throughout the US, Canada and South America with all expenses covered. The rest of the time is spent in the Irvine office working 8:30 AM - 5:30 PM, Monday - Friday. 

General Position Summary:
The Technical Service Representative is responsible for customer tests, installation, and showcasing of the company’s products and to assist in the creation of samples for customers.

Responsibilities:

• Frequent traveling for the installation of equipment and inspection of machines, products, processes.
• Responsible for customer tests, preparation for product testing, including purchasing ingredients, machine set up, quality control, and reporting in order to provide better quality of products by using Rheon equipment.
• Correspond to customer’s questions/claims about anything technical by phone or email.
• Arrange packing and shipping of samples, machines and parts.
• Ensure all lab machines, equipment, supplies, ingredients, and area are kept clean and organized.
• Submit trip reports (hand over certification with customer’s signature and expense report).
• Attend exhibitions, local seminars, etc. when necessary to showcase company products.
• Send daily short reports to the manager by email even if the manager is out of the office and if on a business trip. Please cc all Technical Dept employees on all reports.
• Correspond to customer’s questions/claims about anything technical by phone or email.
• Submit trip reports (hand over certification with customer’s signature and expense report).
• Order ingredients, supplies, etc.
• Help with other office related work.

Qualifications:

• Associates degree (AA) or Bachelor's degree (B.A) from a two or four years college or university; or equivalent combination of education and experience is preferred.
• Min 1 year related experience in the Food industry is preferred, but not required. 
• Bilingual Spanish is a MUST
• Experience in customer service is preferred.
• Interest in the food industry is a plus. 
• The company will train those with no experience.  .
• Customer Service oriented.
• Ideal candidate is willing to learn and looking for a place to be for a long time.

Compensation / Pay Rate (Up to): $43,000.00 - $53,000.00 Per Year