Entry Level Direct Customer Service Representative - Ace Concepts

Are You Someone Who....

• Is looking for more than a cubicle job?

• Wants to make an impact in a workplace?

• Is looking for a career opportunity?

• Thrives working in a fast-paced environment?

• Has a passion for working with others?

If so, then we want to talk to you!

Here at Ace, we specialize in the business of people. We bridge the gap for our telecom clients and their customers to make it easier for them to increase their business as well as build long-term relationships. Through our customer outreach approach, we have experienced many years of success and have been able to expand all across the country. Right now, we are looking for Entry Level Direct Customer Representatives to join our team.

A Direct Customer Service Representative Will:

• Receive hands-on training and development

• Work directly with customers

• Become an expert on client products and services

• Answer all customer questions

• Build outstanding customer relationships

• Close customer sales when necessary

• Upsell products and services

• Resolve customer concerns

• Follow all client compliance guidelines

• Keep a detailed record of customer interactions