Entry Level Customer Service Representative - IIM Alexandria

We are a growing sales and marketing company currently seeking a goal-driven, motivated Customer Service Representative in the area! Looking for an Entry Level position that provides training? Look no more! The Sales Support Representative will be trained to interact with customers to answer general inquiries, explain the sales process, resolve issues, and handle customer complaints.

The ideal Customer Service Representative candidate will maintain a professional image both in our office and in our clients’ atmospheres as well as uphold a can-do attitude at all times. The Customer Service Representative will have an opportunity to grow into a leadership position where they are training individuals in the appointment setting process, the sales structures, as well as the recruiting process. This Sales Support Representative position is perfect for someone looking to transfer into more of a business professional setting from a sports background right out of school!

Responsibilities:

• Interacting with customers on a face-to-face basis
• Providing our clients with customer feedback
• Problem-solving customer issues
• Helping customers find the right products and services to suit their needs
• Assist on closing sales
• Representing our clients in a professional, friendly, and honest manner at all times

Requirements:

• Strong ability to collaborate with a team
• 1-2 years working in a Customer Service or sales field
• A desire to learn and develop professional skills
• Clear and friendly communication skills
• Ability to use only positive language when interacting with customers

This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in Alexandria, VA. If chosen for the position, the ideal candidate would be available to start within 2 weeks of receiving an offer.

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