Entry Level Customer Service Rep - Next Coms Talk

Welcome to Next Coms Talk

At Next Coms Talk, we specialize in delivering bespoke communication solutions tailored to your unique needs. As a premier call centre, we pride ourselves on offering personalized and high-quality service that goes beyond the standard.

Position Overview:

Next Coms Talk is seeking an enthusiastic and dedicated Entry Level Customer Service Rep to join our dynamic team! This is an excellent opportunity for individuals looking to kickstart their career in customer service within a supportive and inclusive environment.

Key Responsibilities:

• Answer inbound customer calls and respond to emails efficiently

• Troubleshoot basic issues and escalate complex cases when needed

• Maintain accurate records of customer interactions

• Collaborate with internal departments to resolve service requests

• Assist with administrative tasks as required

Requirements

• High school diploma or equivalent required

• Strong verbal and written communication skills

• Ability to multitask and manage time effectively

• Demonstrated ability to work collaboratively in a team setting

• Friendly and approachable personality with a customer-first attitude

• Basic proficiency in computer systems and software applications

Benefits:

• Competitive hourly wage starting at $18 – $26 per hour

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match

• Opportunities for career growth and development

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