Entry-Level Bilingual Customer Service Representative - Octane Co.

Company Overview: Are you ready to join our thriving team at rapidly growing company? We are committed to providing world-class training and mentorship programs to support our employees in achieving their full potential. As an entry-level remote bilingual CSR, you will enjoy competitive weekly pay and a flexible schedule that allows you to work from anywhere.

Job Description:We are seeking motivated individuals with excellent communication skills in both English and Spanish to join our remote customer service team. As a bilingual CSR, you will be the first point of contact for our diverse customer base, providing exceptional service and assistance to resolve inquiries and concerns.

Responsibilities:

• Respond promptly to customer inquiries via phone, email, and zoom in a professional and courteous manner
• Assist customers with product information, sales processing and general client inquiries.
• Maintain accurate records of customer interactions and transactions in our CRM system
  
• Collaborate with team members and supervisors to continuously improve customer service processes and procedures

Requirements:

• Fluency in both English and Spanish (written and spoken)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills with attention to detail
• Customer-focused attitude with a passion for delivering exceptional service
• Previous customer service experience is a plus but not required

Benefits:

• Comprehensive training and mentorship programs to support your professional development
• Competitive weekly pay with opportunities for performance-based bonuses
• Flexible remote work schedule that allows you to balance work and personal life
• Opportunity for growth and advancement within the company as we continue to expand

How to Apply:If you are a bilingual individual with a passion for customer service and a desire to grow in a dynamic company, we want to hear from you! Please submit your resume and a cover letter highlighting your language proficiency and why you are interested in joining our team.

*US based candidates only please*