Enterprise Architect Salesforce Cloud - Remote - Be The Match

POSITION SUMMARY:

Please apply online using a laptop or desktop computer.

NMDP is a non-profit organization in the exciting and rapidly evolving cellular therapy industry. We seek an Enterprise Architect to oversee our substantial and growing set of capabilities on our platforms, enabling operations, customer service, care plan, marketing, and sales.

Enterprise Architecture is a critical function that supports the strategic planning and alignment of our organization's technology infrastructure with its business goals. The Enterprise Architect is responsible for creating and implementing an overall technology strategy that meets the current and future needs of the organization, while also ensuring that the technology systems are secure, reliable, and scalable.

The Enterprise Architect works closely with key stakeholders across the organization, including business leaders, technology teams, and other subject matter experts, to identify business requirements and develop technology solutions that align with the organization's goals and objectives. The Enterprise Architect also provides guidance and direction to technology teams on the best practices and standards for system architecture, design, and development. This is a remote position (US). #LI-Remote

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ACCOUNTABILITIES:

• Developing and maintaining the overall technology strategy and roadmap for the organization.
• Ensuring alignment between technology initiatives and business goals.
• Providing guidance and direction to technology teams on system architecture, design, and development best practices and standards.
• Identifying and managing risks associated with technology initiatives.
• Working within and collaborating with a larger architectural team.

JOB DESCRIPTION:

• Lead the development of the organization's technology roadmap in the shared services platform domain, ensuring that technology initiatives advance the company's primary objectives.
• Collaborate closely with business leadership to formulate technology strategies that harmonize with specific business requirements and the company's overall strategic vision.
• Provide expert technical guidance and support to solution architects and development teams, promoting architectural and design excellence to deliver advanced enterprise solutions.
• Oversee the lifecycle of integration projects from initiation to delivery, ensuring minimal disruption to daily operations and maintaining coherence with established business processes.
• Evaluate emerging technologies and industry trends to identify opportunities for innovation and continuous improvement in shared services delivery.
• Lead cross-functional teams in the implementation and integration of shared services solutions, including coordination with vendors and external partners.
• Monitor and measure the performance of shared services against key metrics and KPIs, and implement corrective actions as needed to ensure service quality and customer satisfaction.
• Provide guidance and support to other members of the enterprise architecture team on shared services-related initiatives and projects.
• Guide the improvement of shared services platform and the streamlining of service coordination by optimizing Salesforce, Oracle and external SaaS for greater efficiency and effectiveness.
• Play a pivotal role in actively and effectively influencing discussions and decisions within the Architecture Review Board (ARB), contributing positively as a collaborative team member.

REQUIRED QUALIFICATIONS:

Knowledge of:

• Working knowledge of enterprise architecture frameworks, such as TOGAF, Zachman, and FEAF.
• Business architecture and how it supports business strategy and operations.
• Technology architecture, including infrastructure, applications, data, and security.
• Emerging technologies and trends in the industry.
• Regulatory and compliance requirements in the industry.
• AWS or Salesforce cloud platforms.

Ability to:

• Move easily between big picture thinking and managing relevant detail.
• Comfortable to switch hats from Enterprise Architect role and work deeper in Solution Architecture space.
• Act as a trusted advisor within the technology domain, providing support and resolving complex issues in collaboration with other Enterprise Architects, Service Delivery Managers, and Project Managers.
• Champion a culture of teamwork and trust, driving collective success through collaboration, open communication, and mutual respect among all team members.
• Work side-by-side with Solution Architects and development teams on best practices in solution design, including integration patterns, architectural standards, and environment management.
• Learn business use cases quickly and effectively convey complex ideas/ solutions to audiences of diverse background and technical exposure.
• Anticipate stakeholder needs, develop, and discuss potential solutions, even before the stakeholder realizes they are required.
• Demonstrate strong communication skills, both written and verbal.

Education and/or Experience:

• A bachelor's or master's degree in computer science, information technology, engineering, or a related field or a combination of years of experience, and/or certifications in information technology.
• 8 or more years of IT architecture experience, specializing in enterprise architecture.
• 3 or more years of experience leading implementations.
• Examples of leading significant technology projects, including strategy development, and road mapping.
• Skilled in instituting technology standards, and managing vendor contracts, with a strong background in collaborating with business leaders for technology solutions integration.
• Proficient in risk management and compliance, with effective communication of complex technical ideas to varied audiences.

PREFERRED QUALIFICATIONS:

• Experience with the Salesforce NPSP and 3rd party non-profit campaign platforms and/or Salesforce Data Cloud.
• Utilize AI capabilities for advanced data analysis and predictive insights.
• Integration Knowledge with MuleSoft.

DEI COMMITMENT:

As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information