Enrollment Operations Specialist - Concordia University Wisconsin/Ann Arbor

Concordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Summary

This full-time, hourly non-exempt position is responsible for supporting the admission process and data entry for all levels of enrollment for CUW and CUAA. This position is located at the Mequon campus and reports to the Director of Enrollment Management Operations.

Job Duties & Responsibilities

• Review transcripts and other application materials to verify information and confirm admission decisions, paying careful attention to detail to maintain a high level of data integrity
• Provide Slate support to various users by creating and maintaining email blasts, automated communication campaigns, events, queries, reports, record updates, and more
• Leverage Slate to help streamline business processes and create efficiencies
• Provide a five-star experience to internal and external customers of the university
• Perform other day-to-day operational tasks to support the admissions department
• Other duties as assigned

Knowledge, Skills, & Abilities

• Outstanding attention to detail
• High level of responsibility and accountability
• Capacity to evaluate complex problems to create efficient solutions
• Ability to work independently and operate effectively within a team environment
• Self-motivated and ability to meet deadlines and prioritize work to successfully complete projects
• Ability to carry out assignments without detailed instructions and obtain facts on which recommendations may be made
• Knowledge of Excel and other Microsoft 365 applications
• Experience working in Slate or other Customer Relationship Management (CRM) software is preferred
• A clear appreciation for Concordia's mission and the value of higher education from a Lutheran worldview
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education & Experience

A bachelor's degree or equivalent experience is required. Experience using SQL, HTML/CSS, JavaScript, or other computer programming languages is preferred.

Physical Demands/Equipment (Click to View)

Compensation & Benefits

This is a full-time, hourly non-exempt position. The starting wage may be determined upon education and/or experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.