Enhanced Care Manager 24-00145 - Alura Workforce Solutions
Rancho Cucamonga, CA 91730
About the Job
Position
Enhanced Care Manager
Description
Under the general supervision of the Enhanced Care Management Department Leadership, the Coordinator - Enhanced Care Management is responsible for working effectively with the integrated Enhanced Care Management team to facilitate and support Enhanced Care Management team activities. The coordinator is responsible for skillfully engaging company Members, in order to enhance Member activation in their own health and wellness practices, as well as supporting the Enhanced Care Management team with administrative duties.
Requirements
Remote
INDH
Enhanced Care Manager
Description
Under the general supervision of the Enhanced Care Management Department Leadership, the Coordinator - Enhanced Care Management is responsible for working effectively with the integrated Enhanced Care Management team to facilitate and support Enhanced Care Management team activities. The coordinator is responsible for skillfully engaging company Members, in order to enhance Member activation in their own health and wellness practices, as well as supporting the Enhanced Care Management team with administrative duties.
Requirements
- Two (2) years customer service experience in any setting. Experience of successfully working within a team. Experience in data entry.
- High school diploma or GED required.
- Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on company insurance standards of no more than three (3) points.
- Knowledgeable about evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies.
- Understanding of and sensitivity to multi-cultural community.
- Understanding of and sensitivity to mental health conditions and addictive disorders.
- Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both.
- Bilingual (English/Spanish) - written and verbal skills required.
Remote
INDH
Source : Alura Workforce Solutions