Engineering Technician - Intuitive

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

The Engineering Technician position will be responsible for providing troubleshooting, testing, repairs, and technician support for the Engineering and Manufacturing departments. This includes testing and debugging of electro-mechanical systems. This position will also support execution of product Verification and Validation activities along with providing documentation support for lead project engineers as needed.

Essential Job Duties

• Provide technical support to various departments on surgical robotic systems, including Manufacturing, Test Engineering, and Field Service, adhering to the escalation process for engineering evaluation.
• Diagnose and resolve failures on Systems Manufacturing line, including system level, sub-assembly, and test fixture failures.
• Debug and repair Printed Circuit Assemblies (PCAs), perform failure analysis to component level, and investigate root causes to recommend corrective/preventive actions.
• Document and disposition non-conforming material, build cables, harnesses, test assemblies, and fixtures.
• Support engineering departments with technician tasks, manage verification protocols, assist in Verification and Validation activities in compliance with medical regulatory standards, and execute other engineering technician duties as needed.

Required Skills and Experience

• Proficiency in troubleshooting complex PCAs down to component level.
• Skilled use of electronic troubleshooting and measurement equipment (oscilloscopes, multimeters, function generators, etc.).
• Knowledge in hand soldering and SMT and through-hole rework.
• Experience with electrical and mechanical hand tools, reading/modifying electrical schematics and wiring diagrams.
• Knowledge of electronic components, electromechanical system engineering principles, and familiarity with Agile or similar lifecycle management system tool.
• Excellent written and verbal communication skills, with the ability to work effectively in a team environment.

Required Education and Training

• Minimum of an Associate’s degree, trade school, military technical training, or equivalent.
• At least three years of troubleshooting experience, or an equivalent combination of education and experience.
• Minimum of 3-5+ years of experience in the field.
• Willingness to travel up to 25% of the time.

Working Conditions

• The job may require handling of heavy components and equipment, occasional extended hours, and adherence to safety protocols in a manufacturing environment.

Preferred Skills and Experience

• Additional years of experience in a related field.
• Prior experience in the medical device industry, particularly with surgical robotic systems.
• Advanced certifications or training related to electronics, manufacturing, or engineering.
• Experience with FDA guidelines and Design Control procedures for product development.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.