Engineering Support - US Tech Solutions, Inc.

Note: 2-3 days/week in office.

• Hybrid – After the onboarding period, work will be performed onsite for at least three days per week. For two days per work, work may be performed remotely (within the state of Florida). Individuals should live within a reasonable commute to the designated onsite work location.
• There is the possibility of spending time in a field environment.
• There may be occasional meetings, etc. at a different work location. Mileage will be reimbursed.
• Occasional overtime may be needed to meet business needs.

 
Job Description:

• This Engineering Support role performs the outage auditing function for the Client Energy-Florida service territory.
• The responsibility of the outage auditing role is to review outage data for the electrical Transmission and Distribution (T&D) system, recognize inaccuracies, and make necessary adjustments to the data (i.e. Cause Code, Time Off, Time Restore, or Equipment involved), so that the outage is recorded as accurately as possible. Data accuracy factors into the electric reliability reporting to the Florida Public Service Commission.
• This role engages and collaborates with internal stakeholders, including Field Operations personnel, Consumer Affairs, Engineering, Reliability Techs, and the Distribution Control Center.
• Knowledge of the electric T&D system and overhead/underground equipment is valuable to performing the duties of this role.
• This role uses multiple computer-based, electronic systems and applications to investigate and research outage data in order to improve the accuracy of outage data.
• This role uses key skills including the ability to demonstrate proficiency in the Microsoft Office Suite of applications, possesses effective written and verbal communication and interpersonal skills, collaborate effectively in a team environment, and manages stressful situations.

 
Responsibilities

• Assists with processing and distributing fleet, site, and section administrative and technical procedures to ensure safe and efficient operation in compliance with all required guidelines and regulations.
• Ensure procedures are classified, indexed, sorted, filed, and retrieved electronically or via hardcopy in accordance with required programs and procedure requirements. Assists with obtaining reviews and validations from other impacted end user or cross disciplinary organizations and coordination of periodic reviews.
• Ensures electronic and hardcopy procedure files are updated and maintained to reflect most recent changes. Assists management as directed with printing, routing, creating, or editing reports, calendars, schedules, notes, mail, newsletters, materials, supplies, presentations, databases, charts, graphs, etc.

 
Desired Qualifications:

• Demonstrates proficiency in Microsoft Office Suite;

• Demonstrated proficiency in computer-based work management systems
• Demonstrates excellent customer skills
• Possesses effective written and verbal communication and interpersonal

 
Skills;

• Collaborates effectively in a team environment
• Exhibits flexibility and dependability during storm events and regular work.
• Effectively manages stressful situations; Associates degree in technical field of study
• One to three years of providing customer service support
• Knowledgeable of Power, Quality, Reliability & Integrity processes, work management system, and related computer applications
• Experience using computer-based drawing tools.

 
Basic/Required Qualifications

• Associate Degree or 2-4 years of technical work experience in lieu of a degree.

 
PPE

• PPE is required to be worn for time spent in a field environment.
• For time spent in a field environment, the individual provides work shoes that has substantial uppers made of leather or the equivalent, cover the entire foot with no openings, provide ankle support, and has slip resistant soles.

About US TECH Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.