Engineering Manager, AI Products - CallRail

The Position

CallRail is looking for an Engineering Manager, AI enabled products. You'll collaborate with a cross functional team of product owners, engineers, designers, marketing and our quality assurance team to deliver high-quality features and products that meet the needs of the company's customers and stakeholders.

What You'll Do 

• Grow our product. Focus and motivate your team to support delivery of products and features.
• Be an effective people manager. Lead and manage a team of software engineers, providing guidance, mentorship, and support to help them grow and succeed in their roles.
• Manage projects. Work closely with your Product Manager to prioritize projects that align with company goals. You will oversee the planning, execution, and delivery of projects, ensuring that they are completed on time.  Continuously monitor and improve delivery operations for your team.
• Advocate for technical work. Ensure that technical projects, including technical debt, developer experience improvements and such are prioritized appropriately and built into the team commitments.
• Communicate well. Provide feedback and be clear about expectations. You'll be able to translate organizational strategy into useful and actionable direction for your teams. You'll keep engineering leadership apprised of important developments on your teams.
• Be a good teammate. Be helpful, open-minded, and collaborative. You'll help support your teammates and ensure they feel, and are, included and valued. This applies to the delivery teams you participate in as well as your manager peer group.
• Learn. Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs.
• Balance competing priorities. Ensure we effectively ship new features while resolving defects, ensuring reliability and managing technical debt.
• Help us build the CallRail team. Hire, onboard, and retain engineers. Contribute to our engineering organization through collaborative initiatives, such as improving hiring and onboarding processes or iterating on our career paths.

What You'll Need

This role does require previous leadership experience as an engineering manager or significant operations team lead experience. Beyond that, there are a handful of things that may make you a better fit. We'll consider candidates who don't check all of these boxes.

Experience with the following required: 

• Managing software engineers
• Managing projects in an agile environment
• Working on AI enabled products
• Fostering and leading diverse, healthy teams
• Development in an agile environment, with a focus on fast cycle times and continuous deployment
• Building software where security and regulatory compliance are required
• Working on a Software-as-a-Service product
• Managed or worked in a company experiencing rapid growth

 If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in-office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events 
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage

This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays.

Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).