Engineer III - QA - Inland Empire Health Plan

What You Can You Expect?

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The role of an Engineer III - Quality Assurance at IEHP is to Lead Quality Assurance efforts on the implementation of large complex third-party software products / homegrown software products across the organization and provide Quality Assurance support to various departments in IT. Support testing efforts within an agile team and execute all levels of testing (Functional, API testing, Data Validation, Integration, and Regression). Responsible for interfacing with end users to understand requirements (Business Analysis) and in some cases ascertain areas of improvement, such as cost reduction solutions and automation solutions. Perform ETL tests which require strong PL/SQL Skills and Data warehousing knowledge.

Key Responsibilities:

1. Assumes QA Leadership role on IT projects as well as production support releases.
2. Develops QA test strategies and test plans suitable for a variety of IT projects.
3. Collaborates with Project Sponsors to develop test strategies and plans for large / complex projects, making recommendations, and ensuring that project risks are mitigated.
4. Develop test cases, test scenarios, and test criteria to effectively test configured software and custom-developed IT applications.
5.  Coordinates with Business users to develop function application requirements and detailed system requirements to IT team members, project team members, and other project managers and analysts.
6. Perform functional ‘black box’ testing of IT applications to identify issues and defect.
7. Work directly with project teams to effectively communicate and prioritize known issues and defects.
8. Maintains libraries of application requirements, specifications, test cases, defect logs, and test results.
9. Perform regression testing on existing applications.
10. Coordinate user acceptance testing (UAT) with business partners, ensuring that proper UAT is performed.
11. Collaborates with IEHP System Security Administrator to ensure that security standards are followed, and that PHI data is not at risk of being compromised.
12. Develops functional and detailed system requirements, sometimes independently, to ensure comprehensive and complete testing of applications.
13. Develops and runs automated test scripts and evaluates results.
14. Develop and maintain user instructions, operational instructions, process documentation, and program documentation according to IT group standards.
15. Develop SQL reports as needed to investigate data-related issues.
16. Performs root-cause analysis on issues and defects and works towards developing solutions.
17. Performs or facilitates application 'stress testing'.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks!

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary.
• Hybrid schedule.
• CalPERS retirement.
• State of the art fitness center on-site.
• Medical Insurance with Dental and Vision.
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development.
• Wellness programs that promote a healthy work-life balance.
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match 
• Paid life insurance for employees
• Pet care insurance

Education & Requirements

• Bachelor's degree from an accredited institution required, preferably with a major in Information Technology, Mathematics, Business Administration, or Healthcare.  
• In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position.

Key Qualifications

• Proficiency with Microsoft PC desktop applications including Excel, Word, Project, and Visio. Excellent analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills. The ability to build and maintain Automation scripts.
• Ability to lead and mentor other Quality Assurance resources.

Start your journey towards a thriving future with IEHP and apply!