Engage U Program Manager at University of Utah
Salt Lake City, UT 84112
About the Job
Engage U Program Manager
Job Summary
Representing a high-impact approach to improving student outcomes, Engage U aims to facilitate innovative and holistic pathways to higher education for all students. The Engage U team coordinates targetted programming, performs engagement-centered community outreach, and supports satellite hubs that serve as a first-stop resource referral center to help direct current and prospective students toward the full suite of university services and resources, such as admissions, transfer student success, financial aid, and academic advising. Engage U programming centers around improving access to and demystifying available student support services, and often requires partnership with internal campus partners to provide content area expertise.
The Engage U program manager works closely with other academic and student success units at the University of Utah and with partner institutions like Salt Lake Community College.
Responsibilities
Responsibilities:
· Lead the implementation of the Engage U strategic vision, including facilitation of core programming initiatives, creation of annual programming plans, and expansion of programming into schools and the community at-large.· Assist Engage U coordinators in planning, developing, and implementing exploration opportunities, including resource fairs, industry visits, parent sessions, community activities, and opportunities to partner with other institutions and departments when relevant.· Guide programming assessment, which includes developing learning outcomes, measuring impact, and establishing strategies for continuous program improvement.· Develop familiarity with available college access and university resources and refer current and prospective students to the correct resource in a timely and effective manner.· Work closely and in partnership with Herriman campus leadership, and staff at other satellite locations, to assist in the implementation of programs that support campus strategic initiatives and action plans.· Work collaboratively with other university departments and main campus content and service experts to implement targeted strategies to enhance student success services from students’ start to finish.· This position currently supervises one coordinator, with the possibility for increased supervisory responsibilities as the Engage U program grows.· Perform other related duties as assigned.
Knowledge, Skills, and Abilities:
· Knowledge of and ability to follow college policies and procedures.· Skill in listening to issues, synthesizing information, and reaching sound conclusions.· Skill in working with and supporting college students and families.· Skill in setting up and maintaining detailed records.· Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with attention to detail.· Ability to work independently while contributing to a team environment.· Ability to analyze problems, identify solutions and take appropriate action, and resolve problems using independent judgment and decision-making processes.· Ability to establish and maintain collaborative and effective working relationships with supervisors, other department staff, students, and the public.
Work Environment and Level of Frequency that may be required Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required Nearly Continuously: Physically navigating campus, person-to-person communication (which could include spoken communication, ASL signing, or another kind of communication based on the employee)Often: Written communication, including use of computersSeldom: Movement of boxes or other items
The College Access & Community Engagement unit is enthusiastic about working with employees to best suit work environment and physical requirements to individual needs.
Minimum Qualifications
Bachelor’s degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Computer skills including word processing, presentation, creative, and spreadsheet software experience.
- Familiarity with the University of Utah’s academic processes preferred.
Special Instructions
Requisition Number: PRN38957B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Friday 8am-5pm. Some weekends and nights as needed.
Department: 02235 - Undergrad Studies Advocacy Prg
Location: Campus
Pay Rate Range: $58,000/yr
Close Date:
Open Until Filled: Yes
To apply, visit https://utah.peopleadmin.com/postings/166593
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