Energy Advisor 1 - TechUSA
Charlotte, NC
About the Job
- Assist with direct installation of energy saving products as directed by program management
- Promote the energy efficiency program to customers and trade allies within your assigned territory
- Understand and implement the company"s Sales Process, including but not limited to;
- Making outbound calls to new and existing customers to meet assigned energy saving targets
- Managing field time effectively with customer or Trade Ally visits
- Developing and presenting program presentations to spur project activity
- Responding to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
- Work with building owners and property managers to provide energy efficiency advice and assistance in participating in energy efficiency programs
- Develop a comprehensive understanding of the program"s strategic direction regarding energy efficiency and the business activities of its customers
- Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required
- Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
- Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
- Maintain professional appearance appropriate for a representative of our organization and the utility
- Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
- When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
- Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
- Assist Program Manager in the training of new team members
- Lead presentations promoting energy efficiency programs for targeted groups
- Installs energy efficiency products in tenant units and building common areas
- All other duties as assigned
Education and Experience
- Bachelor"s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.
- 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management
- Previous energy efficiency and/or energy modeling experience - Preferred
- Previous customer service, sales, or marketing experience
Required Skills, Knowledge and Abilities
- Must be self-motivated, organized and have an ability to prioritize workload
- Must be flexible to handle a wide work variety and work at a fast pace
- Proficient in Microsoft Office, specifically Word, Excel and Outlook
- Strong data entry skills in entering information in tracking systems/databases
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees
- Ability to analyze and interpret data and solve practical problems
- Knowledge of mathematical concepts such as fractions, percentages and ratios
- Reliable transportation
Source : TechUSA