End User Support Analyst 32895392 - Pitisci & Associates

Jersey City, NJ 07302

About the Job

END USER SUPPORT ANALYST - On-site

Jersey City, New Jersey

W2 Contract - (USC/GC)

Our client is looking for an End User Support Analyst which is 100% on-site in Jersey City, New Jersey.

The candidate will provide user support in solving desktop and trading system issues. Some of the responsibilities including but not limited to are:
- Troubleshoot and diagnose desktop issues related to software, hardware and network
- Install, configure and patch desktop software
- Install desktop monitors and workstations
- Serve as a liaison between vendor and users to understand system requirement
- Knowledge in troubleshooting Windows Operating System, Microsoft Office Suite, Internet, GPO, printer
- Basic knowledge in networking (TCP/IP, routing, DHCP, DNS)
- Excellent communication skills and ability to work with people
- Flexible to work in satellite offices and flexible with working hours
- Ability to work independently and ability to prioritize and address critical production problems

Experience/Skills:

• Minimum of a B.S. in Computer Science, MIS or related degree and two (2) years of related experience in Windows desktop administration

Source : Pitisci & Associates