EMT Coordinator PRN - HCA Healthcare

Description

Introduction

Do you have the PRN career opportunities as an EMT Coordinator PRN you want with your current employer? We have an exciting opportunity for you to join the Virtual Patient Logistics Center team which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

The Virtual Patient Logistics Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as an EMT Coordinator PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

As a member of the team: 

• You will have acquired clinical knowledge and experience to facilitate arranging the transport of patients being discharged from all HCA facilities within the markets served. 
• You will collect clinical information relative to a patient’s status and transport request and then facilitates arranging transport with transport providers that match the patient's clinical needs. You will collaborate with the hospital staff and transport companies for timely and appropriate transport arrangements. 
• You will use customer service skills and professional communication standards to positively interact with peers, customers, and supervisors. 
• You will perform all patient logistic center functions for arranging discharge transport in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles and healthcare information. 
• You will provide transport coordination specific to the discharge of patients from HCA facilities. 
• You will establish and maintain a high degree of awareness and knowledge of hospitals within the markets served and services provided by the multiple transport companies. 
• You will exhibit and model exceptional customer relationship behaviors, including telephone contact with all of the call center' customer groups (i.e. any employees at the HCA hospitals, dispatch for transport companies, and fellow employees including PLC coordinators). 
• You will maintain professionalism and customer- centric communication with challenging callers. 
• You will ensure accurate and concurrent data collection and maintenance in both patient record and center workflow systems. 
• You will be expected to be proficient in navigating and documenting in all technology platforms and other call systems as needed. 
• You will demonstrate the ability to handle multiple calls efficiently and prioritize need for arranging transport based on ETAs requested by facility. 
• You will maintain a high level of communication with HCA facilities including calling back ETAs and updating delayed ETAs after transport arranged. 

Required Skills 

• Knowledge of all state/federal regulatory requirements pertaining to ambulance transports Exceptional communication and interpersonal skills with hospital staff and transport companies. 
• Knowledge of basic medical terminology relevant to transport needs. 
• Knowledge of the principles and practices of hospital and clinical operations and patient care practices Proficient in Microsoft Office applications, Internet searches, and relevant data bases. 

Experience / Education 

• 10 Hour Shifts -Required 
• Minimum 2 years of clinical or hospital experience -Required 
• ED and acute hospital experience - Highly Preferred • Call Center/Transfer Center experience -Preferred 
• EMT Certificate -Required 
• Must live within 60 miles of a Patient Logistics Center Facility-PLC Locations include; Madison, TN 37225, Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075 or Denver, CO 80237-Required 

Certification Requirements 

• Emergency Medical Technician (EMT), or Emergency Medical Paramedic (EMP), or Advanced Emergency Medical Technician (AEMT), or Emergency Medical Services Instructor (EMS), or Emergency Medical Technician: Paramedic (EMT-P) 

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our EMT Coordinator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status