EMR Scribe/Medical Assistant- Temporary, 3 Months- M-F - Eastern Connecticut Health Network

POSITION SUMMARY:

The EMR Scribe/Medical Assistantworks to facilitate patient flow through medical practice and ensure an accurate and complete medical record for each patient by tracking the orders, recording results and notifying the provider of results as they arrive.The Scribe assists the medical provider by accompanying them during the medical history-taking and exam, recording details of both into the electronic medical record, and coordinating departmental information regarding tests, orders, radiology and results.The EMR Scribe/Medical Assistantprovides clinical and clerical assistance, as needed, to the physician, non-physician provider and front office staff.The EMR Scribe/Medical Assistantworks with the providers’ schedules to ensure efficient patient flow.

EDUCATION/CERTIFICATION

• High School diploma or GED.


• At least one year of college, preferably in the area of health studies; or


• Certified Medical Assistant or 5+ years of experience will be considered in lieuof certification

EXPERIENCE

• Medical office experience required.


• Proficient in the understanding and use of Electronic Medical Records


• Proficient in medical terminology.


• Ability to accurately record information, with excellent typing skills


• Communication skills and the ability to coordinate and cooperate with multiple members of the health care team


• Organizational skills with focus on tracking patient care and improving patient flow


• Professional demeanor and recognition of privacy considerations for patients and families

COMPETENCIES

·Recognition of physician exam process and ability to record exam details

·Computer proficiency

·Working knowledge of computer scheduling systems, preferably Meditech and Nterprise.

·Good customer service and interpersonal skills are necessary.

ESSENTIAL DUTIES and RESPONSIBILITIES

(Note: for items 1-3 & 5, information is obtained directly from the provider and no medical decision-making is done by the Scribe)

·Records details of chief complaint, history of present illness, review of systems, past medical history, social history, family medical history, disease risk factors, medications and allergies.

·Record details of physical exam, including pertinent positives and negatives, noted abnormalities and patient's general condition.

·Submit orders as desired by medical provider and check constantly for results of those orders.

·If orders are not completed in a timely fashion or if results are incomplete, troubleshoot for causes and solutions.

·Assist in disposition of patient, whether discharged or admitted, including discharge instructions, admission orders and prescription forms.

·Scans, archives and pre-loads patient information into the EMR, where needed.

·Accurately performs vital signs, weight, height, EKG, and other procedures as requested.

·Assists clerical staff, when necessary.Answers telephone in a courteous manner.Learns computer system to assist front office staff.

·Ensures that patient rooms are maintained and cleaned in a timely manner, prepares and stocks rooms effectively, and ensures that surgical equipment is sterilized properly.

·Greets patients and determines their needs and directs them accordingly.Maintains patient flow in a professional manner.

·Works to maintain electronic chart accuracy.Verifies patient demographics with front office staff.

·Assists with office procedures as requested by the physician or non-physician provider.

·Performs patient call backs as requested by the physician or non-physician provider.

·Performs other duties, as assigned, in order to promote efficient functioning of the department.