Employee Relations Specialist - Better Health Group

Overview

Our mission is Better Health. Our passion is helping others.

What's Your Why?

• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?

Why Join Our Team: At Better Health Group, it's our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients . We don't just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group.

Responsibilities

Position Objective:

The Team Relations Specialist is an administrative position that focuses on managing and guiding employee relations issues, ensuring legal compliance, and supporting managers in performance improvement and disciplinary actions It reports to the Manager, Team Resources, and will collaborate with people leaders to foster positive employee relations, oversee investigations, and contribute to HR initiatives and projects.

Responsibilities:

• Coach, counsel, and guide managers in employee relations issues for assigned business units, including the execution of performance improvement plans and disciplinary actions up to and including terminations, ensuring notifications regarding terminations are disseminated as necessary
• Lead risks and ensure legal compliance for employee-related matters
• Conduct regular check-in meetings with assigned business unit leadership; provide mentorship and interpretation of policy in the Employee Handbook; maintain compliance with state and federal employment laws
• Conduct employee investigations as needed, ensuring collection and entry of proper documentation, provide appropriate follow-up to involved parties, and develop and recommend corrective action plans
• Provide managers/supervisors with advice and direction on employee coaching and corrective actions; champion/facilitate positive relationships between employees and leaders, ensure that strong leadership and coaching culture permeates the organization; champion Better Health Group Services, Inc. culture to assigned business units
• Review annual performance reviews for assigned business units ensuring alignment of appropriate documentation to support employee development; advise with Manager, Team Resources, and as training opportunities are identified
• Develop, analyze, and evaluate quantitative and qualitative data, identify trends or areas of opportunity, and partner with HR Business Partner on action plans
• Maintain knowledge of HR practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in assigned areas of responsibility
• Assist the Manager, Team Resources on various functional and cross-functional project work as needed; conduct research, perform data analysis, and provide other assistance to ensure projects and initiatives align with innovative standard methodology
• Manage cases with varying levels of complexity (i.e., up to and including but not limited to discrimination, harassment, etc.)
• Remains up to date on employment laws, regulations, policies, and procedures, including but not limited to the Americans with Disabilities Act (ADA), and District and federal Civil Rights and Equal Employment Opportunity Acts
• Escalate and partner with senior HR management on complex employee relations (ER) issues
• Support HR/ER-related training for people managers and HR
• Regularly partners with the benefits team to support the LOA process for associates
• Other duties as assigned

Position Requirements/ Skills:

• Bachelor's Degree in HR Management, or related field preferred
• At least 3 years of experience in HR, specifically in Employee relations with increasingly complex issues
• Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint)
• Ability to travel as needed
• Ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Demonstrated resourcefulness, initiative, and results-oriented capabilities
• Must be able to work professionally with confidential information
• Excellent written and verbal communication skills
• Ability to work cross-functionally with multiple teams
• Ability to shift focus, multi-task, and prioritize in a rapidly changing environment
• STRONG reasoning and critical thinking required
• MUST be results-oriented with a focus on quality execution and delivery

Physical Requirements:

• Ability to remain in a stationary position, often standing or sitting for prolonged periods of time
• Communicating with others to exchange information
• Repeating motions that may include the wrist, hands, and/or fingers
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Must be able to lift at least 15lbs at times
• Ability to operate a motor vehicle

Key Attributes/ Skills:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Demonstrated ability to handle data with confidentiality
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Excellent written and verbal communication skills; must be comfortable communicating with external/internal stakeholders, providers, and health plans
• Strong interpersonal and presentation skills
• Strong critical thinking and problem-solving skills
• Must be results-oriented with a focus on quality execution and delivery
• Appreciation of cultural diversity and sensitivity toward target patient populations

Florida-based position, with preference to Tampa, FL (corporate headquarters). Travel will be required, primarily throughout the state of Florida and periodically to other states of operation, specifically Alabama, Oklahoma, Georgia, and Texas.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Range

USD $56,800.00 - USD $80,000.00 /Yr.