Employee Relations Manager - Vaco, LLC
Irvine, CA 92612
About the Job
This position is a 3-6 months contract position. Remote, however you must be based in California.
Position Summary
The Senior Human Resources Generalist position is responsible for aligning business objectives with employees and management in designated regions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The Sr. HR Generalist maintains an effective level of business literacy about the business unit's goals and objectives, partnership with region on performance management, career development, training needs and its culture of excellence by providing superior customer experience on all levels.
Essential Job Functions
- Effectively manages and resolves employee relations issues through conducting effective, thorough, and objective investigations as necessary, in a timely and responsive manner. Ability to assess credibility, draw conclusion, and recommend effective resolutions
- Builds strong working relationships with respective regions to provide coaching and guidance in support of administering policies and procedures to ensure employees receive fair and reasonable treatment to establish a supportive work environment, to maintain consistency in the application of Company policies and procedures, and to avoid potential legal liabilities
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies in support of organizational goals
- Conducts meetings with respective regions to provide coaching and guidance as needed related to performance management and employee concerns (i.e. Corrective Actions, Performance Improvement Plans, etc.)
- Ensures regulatory compliance with legal requirements pertinent to the day-to-day management of employees
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the other departments (i.e. Payroll, Compliance, etc.)
- Ensures timely responses to employee relations related matters via the ticketing system
- Collaborates with Workers Compensation, Benefits and Leave of Absence Specialist to process and track relevant information. Partners closely with LOA to ensure interactive process is followed for work restrictions and leave support; resolves escalated issues
- Provides excellent customer experience by responding to inquiries timely to meet company standards. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Participates in evaluation and recommendations of training programs as needed to ensure success. Follows up to ensure training objectives are met. Provide training to regions (i.e. lunch & learns, train the trainer, etc.)
- Participates in developing the communication and training materials for new or revised HR related program introductions
- Supports accomplishment of human resources department and organization mission by completing other related duties in excellence, as needed
- Additional duties and assignments as required or requested
Skills and Abilities
- Strong project management leadership and multi-tasking skills, attention to detail, and demonstrated results producing high quality products and services
- Must have the ability to identify and utilize data resources effectively, provide analysis and articulate into meaningful insights
- Possesses a collaborative style. Willingness and demonstrated ability to work in teams, as both a lead and a supporting team member
- Ability to coach, mentor and advise where appropriate to help employees grow and develop in alignment with business and personal goals
- Strong interpersonal communication skills, including influencing and ability to drive change and encourage innovation
- Demonstrated ability to maintain confidentiality at all time
- Strong work ethic: a self-starter with strong initiative, reliability, and ethical fortitude. Be eager to learn and open to feedback
- Excellent written/verbal communication skills
- Respectful and Compassionate attitude
- High EQ – effective in understanding, using and managing emotions in positive ways to communicate effectively, empathize with others, and overcome communication challenges and express empathy
Education, Licenses, and Certifications
- High School, GED, or equivalent required
- Bachelor’s Degree from an accredited academic institution is preferred
- SHRM Certification Preferred
Experience
- A minimum five 5 years of HR (compensation, benefits, employee relations, and HRIS) experience required
- Solid working knowledge of federal, state, and local employment laws
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.