Employee Relations Manager - Judge Group

Investigations & Compliance:

• Conduct confidential investigations into misconduct (harassment, discrimination, etc.).
• Gather information, interview individuals, analyze data, and prepare documentation for disciplinary actions.
• Recommend actions based on facts, company values, and coach management through implementation.
• Minimize risk through fair, legal, documented, and unbiased investigations.
• Receive, investigate, and document internal reporting hotline cases.
• Facilitate terminations (letters, meetings, documentation).

Employee Relations & Training:

• Evaluate situations requiring knowledge of company policies and processes.
• Provide feedback and guidance to management on best practices and fair treatment.
• Influence managers, build relationships, and gain buy-in in sensitive situations.
• Partner with the Learning department to develop and facilitate ER training (accommodations, violations).

Legal & Policy Compliance:

• Partner with internal/external legal counsel on ER matters.
• Identify, coordinate, and modify cases as needed.
• Ensure stakeholders are advised of recommendations to achieve business objectives while minimizing risk.
• Collaborate to ensure consistent application of company policies and contracts.

Unionized/Works Council Environments (if applicable):

• Facilitate resolution of grievances, disputes, and employee concerns.
• Conduct investigations and coordinate arbitrations as needed.
• Interpret union-management agreements and represent management in grievance settlements.
• Work may be directed by Industrial Relations/Works Council Manager (certain locations).
• Interact with employees, union representatives, and/or Works Council to build rapport and foster collaboration.

Additional Responsibilities:

• Manage medical accommodation processes (with other stakeholders).
• Facilitate discussions with HR Business Partners and medical experts to find solutions.
• Advocate for employees and balance company values.
• Document and record approved/denied medical accommodations.
• Educate leaders on corrective action and annual review processes (emphasizing early intervention).
• Advise management on resolving employee behavior and performance issues.
• Support managers in developing/reviewing corrective action plans (including performance improvement plans).
• Consult with managers on driving a culture of high performance and engagement.
• Document and record employee actions in appropriate systems.
• Complete special HR/ER projects (defining objectives, setting schedules, conducting research, delivering on time).
• Perform other assigned duties.
• Maintain accurate case management records in systems for reporting and compliance.

Education:

• Bachelor's degree required in Human Resource Management, Organizational Psychology, Business, or a related field.

Certification (Preferred):

• SHRM certification

Experience:

• Minimum 3-5 years' experience as an HR Generalist, Employee Relations Manager, or equivalent experience in a dynamic global organization.

Skills: