Employee Relations Coordinator at Fresh Express

The Human Resource Employee Relations Coordinator is directly responsible for supporting the Employee Relations and FSSC training processes.

Position Functions:

• Assist in the Employee Relations process which includes investigations, employee complaints, helpline calls, grievances, maintaining the employee relations log and uploading corrective actions into Workday.
• Submit weekly ER log update to HR Business Partners
• Ensure compliance with all applicable State and Federal laws, including Company policies, and Collective Bargaining Agreements
• Respond to Illinois Dept. of Employment Security unemployment claims; represent company during hearings, etc.
• Maintains a log of Illinois Dept. of Employment Security unemployment claims and provides monthly updates to HR Manager
• Conduct 30-day New Hire review for non-graded associates, reports findings to applicable department managers, follows-up to ensure corrective actions are taken as necessary
• Responsible for conducting annual trainings for existing employees on Employee Handbook, Code of Conduct, Harassment etc. Ensures 100% of completion through signed acknowledgements
• Maintains training binders and ensures an audit ready status on the annual required trainings
• Conducts monthly analysis of ER trends discusses findings with leadership team and implements recommendations to address identified areas of opportunity
• Supports employee relations activities (events and communications) based on annual calendar of events
• Maintains strong communication with all levels of the organization
• Maintains employee relations filing system, log ER issues, and upload Corrective Action Forms in Workday
• Audit training programs to ensure compliance and monitor the re-training process as needed
• Maintain all documentation related to training to ensure it meets FSSC 22000 requirements
• Ensure training is completed on an annual basis and that Departmental SOP training, as required by the department matrix, occurs annually
• Internal FSSC 22000 "document control representative" for HR and Safety
• Perform other duties as assigned

Position Skills & Qualifications Desired:

• Computer literate (MS Office: Excel, Word and PowerPoint)
• Strong interpersonal and communication skills (written and verbal)
• Must possess a high degree of cultural awareness and sensitivity
• Detail-oriented skills are a must
• Organization and multi-tasking skills - must know how to prioritize and meet deadlines
• Must display a high level of initiative
• Bilingual Spanish
• Previous experience working in a Manufacturing and/or Union environment
• AS400, Kronos, Ceridian, HRIS or Workday experience
• Minimum 2-3 years of progressive Human Resources experience [specifically employee relations and labor relations] in a manufacturing environment

Position Education & Training Preferred:

• BA/BS degree in related field or equivalent experience
• PHR Certification preferred

Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.