Emergency Services Primary Advocate - Full Time - Cornerstone Advocacy Service
Bloomington, MN 55420
About the Job
Our Mission:
Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.
Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone:
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org.
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ community are strongly encouraged to apply.
Salary range: $19.00-$21.65
Union Information: This is a unionized position.
Job Summary:
The Emergency Services (ES) Primary Advocate is responsible for providing advocacy, support, and information to victims/survivors of domestic violence, sexual violence and/or human trafficking/sexual exploitation accessing Cornerstone’s (CAS) 24/7 shelter/hotel, crisis line, and walk-in services. This advocacy position utilizes trauma-informed, survivor-centered, and culturally responsive practices to provide supportive wraparound services for participants. The services are inclusive of safety and goal planning, arrangements for Cornerstone’s internal and community external services, and survivor-led advocacy with systems such as housing, social services, medical, immigration, and civil/criminal justice. The ES Primary Advocate works within a team setting to maintain a welcoming, safe, clean, accessible, and inclusive environment for the families and people we serve.
Hours/Scheduling:
This is full-time position which requires flexible scheduling to support participants’ schedules and needs. Shifts may include evenings and weekends as assigned by the supervisor. This position includes an on-call rotating schedule to assist with after-hours staff support and direct service coverage.
Two Full Time Openings:
-7:00 am - 3:00 pm, Monday through Friday
-9:00 am - 5:00 pm, Monday through Friday
Experience/Qualifications:
Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting.
•Understanding of trauma-informed, survivor-centered, and culturally responsive care practices with a focus on the impact of domestic violence, sexual violence, and/or human trafficking/sexual exploitation.
•Understanding of the human services delivery system emphasizing serving diverse, marginalized and/or underrepresented communities.
•General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional training will be provided.
•Ability to communicate in a trauma-informed, calm, and deescalating manner with participants in crisis to assist in meeting their needs, provide support, and connect them to resources available that enhances safety.
•Preferred 40-hour sexual assault training or the ability to complete training within 6 months.
•Knowledge and aptitude with Microsoft Office, client databases, and other related forms of technology.
•Valid driver’s license, automobile insurance and reliable vehicle.
Essential Functions:
Maintains professional and confidential survivor-centered support, advocacy, information, and safety planning for victims/survivors (v/s) through phone, in-person, and walk-in services.
•Welcomes new participants into the shelter/hotel by processing new intakes, informing them of available services, and providing guidelines for shelter living.
•Provides wrap around services by assisting participants with accessing internal and external
resources inclusive of obtaining needed documents, basic needs, housing, transportation, medical, and interpreter services.
• Meets weekly with participants to complete informational interviews, goal planning, and advocacy requests. Briefly check-ins with the participant several days in the week to provide support, answer questions, and advocacy as needed.
• Participates in weekly wraparound meetings with other assigned advocates to keep others apprised of participants goals, requests, barriers, and other relevant information.
• Accompanies and supports participants when requested, in attending virtual, phone, or in-person meetings inclusive of housing, social services, and systems advocacy with other entities.
• Answers crisis line calls providing information, support, and referrals from v/s or concerned persons and systems personnel (medical, social services, law enforcement, etc.) seeking to assist v/s.
• Screens potential shelter/hotel participants requesting emergency safe housing options when bed space/hotel is available. Utilizes the DO process when CAS is unable to accommodate a v/s.
• Responds professionally to Law Enforcement Intervention contacts via email or over the phone and follows-up with the v/s within program guidelines.
• Assists current residents with basic living skills such as cleaning, meal preparations, and caring for children. And assists in cleaning, safety checks, and other tasks necessary to prepare apartment spaces during participant turnover.
• Stays apprised of ES activities, policies, and protocol changes, updates, and general information by reviewing the log, emails, and CAS Connect/TEAMS staff pages.
• Participates in the training and mentoring of new staff, volunteers and/or students as assigned.
• Assures data entry is completed accurately in Apricot database and other tracking methods. Properly document all critical incidents: child protection reports, emergency response calls, participant injury/concerns and other documentation as assigned by supervisor.
• Any other duties as assigned by supervisor that support overall program services and services to v/s.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted, and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities.
Visit our career page at: https://cornerstonemn.org/about/employment/
Cornerstone Benefits:
Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm.
Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity
Summary of Cornerstone:
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org.
Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ community are strongly encouraged to apply.
Salary range: $19.00-$21.65
Union Information: This is a unionized position.
Job Summary:
The Emergency Services (ES) Primary Advocate is responsible for providing advocacy, support, and information to victims/survivors of domestic violence, sexual violence and/or human trafficking/sexual exploitation accessing Cornerstone’s (CAS) 24/7 shelter/hotel, crisis line, and walk-in services. This advocacy position utilizes trauma-informed, survivor-centered, and culturally responsive practices to provide supportive wraparound services for participants. The services are inclusive of safety and goal planning, arrangements for Cornerstone’s internal and community external services, and survivor-led advocacy with systems such as housing, social services, medical, immigration, and civil/criminal justice. The ES Primary Advocate works within a team setting to maintain a welcoming, safe, clean, accessible, and inclusive environment for the families and people we serve.
Hours/Scheduling:
This is full-time position which requires flexible scheduling to support participants’ schedules and needs. Shifts may include evenings and weekends as assigned by the supervisor. This position includes an on-call rotating schedule to assist with after-hours staff support and direct service coverage.
Two Full Time Openings:
-7:00 am - 3:00 pm, Monday through Friday
-9:00 am - 5:00 pm, Monday through Friday
Experience/Qualifications:
Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting.
•Understanding of trauma-informed, survivor-centered, and culturally responsive care practices with a focus on the impact of domestic violence, sexual violence, and/or human trafficking/sexual exploitation.
•Understanding of the human services delivery system emphasizing serving diverse, marginalized and/or underrepresented communities.
•General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional training will be provided.
•Ability to communicate in a trauma-informed, calm, and deescalating manner with participants in crisis to assist in meeting their needs, provide support, and connect them to resources available that enhances safety.
•Preferred 40-hour sexual assault training or the ability to complete training within 6 months.
•Knowledge and aptitude with Microsoft Office, client databases, and other related forms of technology.
•Valid driver’s license, automobile insurance and reliable vehicle.
Essential Functions:
Maintains professional and confidential survivor-centered support, advocacy, information, and safety planning for victims/survivors (v/s) through phone, in-person, and walk-in services.
•Welcomes new participants into the shelter/hotel by processing new intakes, informing them of available services, and providing guidelines for shelter living.
•Provides wrap around services by assisting participants with accessing internal and external
resources inclusive of obtaining needed documents, basic needs, housing, transportation, medical, and interpreter services.
• Meets weekly with participants to complete informational interviews, goal planning, and advocacy requests. Briefly check-ins with the participant several days in the week to provide support, answer questions, and advocacy as needed.
• Participates in weekly wraparound meetings with other assigned advocates to keep others apprised of participants goals, requests, barriers, and other relevant information.
• Accompanies and supports participants when requested, in attending virtual, phone, or in-person meetings inclusive of housing, social services, and systems advocacy with other entities.
• Answers crisis line calls providing information, support, and referrals from v/s or concerned persons and systems personnel (medical, social services, law enforcement, etc.) seeking to assist v/s.
• Screens potential shelter/hotel participants requesting emergency safe housing options when bed space/hotel is available. Utilizes the DO process when CAS is unable to accommodate a v/s.
• Responds professionally to Law Enforcement Intervention contacts via email or over the phone and follows-up with the v/s within program guidelines.
• Assists current residents with basic living skills such as cleaning, meal preparations, and caring for children. And assists in cleaning, safety checks, and other tasks necessary to prepare apartment spaces during participant turnover.
• Stays apprised of ES activities, policies, and protocol changes, updates, and general information by reviewing the log, emails, and CAS Connect/TEAMS staff pages.
• Participates in the training and mentoring of new staff, volunteers and/or students as assigned.
• Assures data entry is completed accurately in Apricot database and other tracking methods. Properly document all critical incidents: child protection reports, emergency response calls, participant injury/concerns and other documentation as assigned by supervisor.
• Any other duties as assigned by supervisor that support overall program services and services to v/s.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted, and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities.
Visit our career page at: https://cornerstonemn.org/about/employment/
Cornerstone Benefits:
- Health Care: Comprehensive coverage options.
- Paid Time Off: 160 hours annually, plus 13 paid holidays (including your birthday in your first year).
- Retirement Savings: Up to a 4% employer match after one year of service.
- Vision Coverage: Free for employees.
- Virtual Mental Health Services: Free for employees and their immediate families.
- Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans.
- Life Insurance: Basic coverage provided at no cost to employees.
- Long-Term Disability: Free coverage for employees.
- Paid Parental Leave: Available after one year of service
EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.Powered by JazzHR
Source : Cornerstone Advocacy Service