Emergency Response - Operations Specialist - Hagerty Consulting Inc

Hagerty Consulting, Inc. (Hagerty) is the nation's leading emergency management and homeland security consulting firm. Known for its public spirit, innovative thinking, problem-solving, and exceptional people, Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues. We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery.

The Emergency Response – Operations Specialist will be a member of our firm’s Response Cadre. These are short-term contract positions where candidates selected will be deployed to help respond to ongoing emergencies/disasters. If selected, you will need to travel to the client site, which may be an Emergency Operations Center (EOC) or field site, and will be responsible for assisting with emergency response operations. This might include coordinating operations, monitoring the progress of response operations, and engaging with stakeholders to provide status updates. Note that candidates selected must be available to deploy within 24 to 72 hours’ notice, and will need to remain onsite, typically for a minimum of 30 days.

Responsibilities for the Emergency Response – Operations Specialist Include:

• Coordinate and manage operations within an emergency management/disaster response situation, working alongside other departments and external agencies.
• Ensure efforts follow established Incident Action Plans (IAPs), and provide feedback and status updates on these efforts to internal and external clients.
• Implement Incident Command System (ICS) principles and procedures to effectively manage incident operations and ensure clear communication and coordination among responders.
• Document incident activities, including situation reports, resource tracking, and after-action reports.
• Participate in briefings and operational update meetings to provide situation updates and receive direction from leadership.

Qualifications for the Emergency Response – Operations Specialist Include:

• Willing and able to be on-call for travel within 24 to 72 hours of notice.
• At least three (3) years of professional experience in emergency management.
• Bachelor’s degree or higher.
• Ability to work long shifts, up to 12 hours as needed, based on the client’s operational tempo.
• Experience working in an Emergency Operations Center (EOC) or as part of an Incident Management Team (IMT).
• Understanding of National Incident Management System (NIMS) and/or Incident Command System (ICS) processes.
• Prior experience working as a Operations Section Lead or Operations Section Chief preferred.

Compensation for the Emergency Response – Operations Specialist Includes:

• Salary range of $70,000 - $150,000. Compensation decisions depend on a wide range of factors, including but not limited to skills, experience and training, licensure and certifications, internal equity, location, travel requirements, and other business and organizational needs.
• Comprehensive benefits program, including health/dental/vision insurance, 401(k) retirement plan, flexible spending accounts (FSA) for health and transit/parking, short- and long-term disability insurance, life insurance, paid time off, holidays, sick leave, and more.

This role requires frequent travel, including air travel to disaster sites where transportation options are extremely limited or nonexistent. Upon arrival, the ability to operate a vehicle is an essential function of this role for navigating these sites and performing job duties. A valid driver’s license is required, and Hagerty Consulting will arrange and cover the cost of flights and rental vehicles.

Hagerty Consulting is an Equal Opportunity Employer. We welcome applications from a wide range of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity/national origin, gender, sexual orientation, gender identity or expression, pregnancy, religion, age, disability, marital status, military status, genetic information, or any other status, characteristic or condition protected by local, state, or federal law. We promote equal opportunity in all our employment decisions, including but not limited to recruitment, hiring, compensation, training, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.