Emergency Department Coordinator – East Madison Hospital - University of Wisconsin Hospitals and Clinics Authority
Madison, WI 53701
About the Job
Be part of something remarkable
Join our fast-paced Emergency Department at the #1 hospital in Wisconsin and a Level I Trauma Center!
We are seeking an Emergency Department Coordinator to:
- Activate emergency response workflows including, trauma, STEMI, and strokes.
- Collaborate with multi-interdisciplinary healthcare teams to streamline patient care and enhance the patient experience.
- Use a high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
- Maintain a calm demeanor under stressful situations and periods of high unit activity, while utilizing effective and respectful communication with patients, families, and the health care team.
Education :
Minimum - High School Diploma or equivalent
Preferred - Associate's degree in Healthcare related field.
Work Experience :
Minimum - One year of experience in a customer service-related field
Preferred - Six months of experience in an emergency room or critical care environment as: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT, Fire Fighter, Police Officer, 911 Dispatcher, or experience in military service.
Licenses and Certifications :
Preferred - Emergency Medical Technician
Required Skills, Knowledge, and Abilities :
- Ability to master all of the responsibilities and decision-making skills required to function successfully in this role.
- Demonstrated ability to problem-solve and work independently.
- Consistently maintains effective and cooperative working relationships with co-workers, supervisory, medical management staff and the general public.
- Ability to determine emergent patient acuity upon arrival into the ED in the absence of a clinician (so that clinical staff is immediately alerted).
Physical Requirements :
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.
UW Health East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.
View Full Job Description
UW Hospital and Clinics benefits