Email Marketing Delivery Lead, Solaria Innovation Lab - Liberty Mutual

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

To win in a world of accelerated change, it is critical to create the protected space to incubate new ideas, rapidly test concepts in market, and accelerate the delivery of critical insights and capabilities to the business. Solaria Labs, Liberty Mutual’s innovation incubator, is a cross-functional team that partners with teams from across the company to stay on the forefront of disruption. We incubate new products, services and experiences to better serve our customers, partners and communities today and in the future.

This role will sit within the personal lines incubation team and will enable multiple venture & experiments through high-quality marketing delivery. For example, you’ll work on Liberty+, a home maintenance website focused on helping customers mitigate risk in their homes. You’ll work with a variety of stakeholders to execute on email marketing campaigns. You’ll have the opportunity to be creative, think strategically and make your mark on the product and team. This role is integrated into a fast-paced cross-functional team of designers, marketers, engineers, researchers and beyond and you’ll have the unique experience of a small business in the midst of a Fortune 100 company.

Responsibilities include:

• Leading the email marketing development and delivery for our personal lines ventures. This takes the form of millions of emails annually, ranging from small-scale, experimental sends to large-scale efforts.

• Acting as a product owner for a squad of analysts and developers responsible for coding, automating and deploying emails as well as complex list pulls via policyholder databases.

• Articulating marketing requirement to the squad and working daily with them to make decisions, remove roadblocks, drive communication, and support alignment around product strategy.

• Owning a product backlog, including its contents, prioritization, and acceptance criteria.

• Contributing to business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.

• Setting priorities and roadmaps for squad and stakeholders. Managing stakeholder delivery expectations.

• Ability to work EST. 

The actual internal level/grade for this role will depend on the candidate’s overall experience and skill level:

• Product Owner I: $106,900- $171,100. Annual FTO days (Flexible Time Off): 20
• Product Owner II: $121,300 - $192,700. Annual FTO days (Flexible Time Off): 20

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelor’s degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with large scale email delivery campaigns, agile teams, as well as 7 years in business, technology, or consulting.
• Strong experimental mindset to drive innovation amongst uncertainty.
• Able to make difficult and quick decisions daily.
• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
• Able to influence a diverse group of stakeholders; strong leadership skills.
• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
• Experience in the insurance industry preferred.
• Knowledge of relevant products and portfolio preferred.

**This position may have in-office requirements depending on candidate location.**

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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