Electrical Service Manager - Legacy Air
Las Vegas, NV 89115
About the Job
This is your ground floor opportunity to build a great department with the backing of an established company. Our company has a great reputation and a large established customer base. Come join an awesome family environment and be part of a management team that cares.
Benefits
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- 401K benefits with 4% company match
- On-going training, development & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Job Duties:
- Developing vital aspects of the Electrical Department, such as truck stock inventory, service pricing, team organization, and department offering
- Leading and training of electrical team members
- Overseeing all day-to-day operations of the electrical department and working with other departments to achieve goals and revenue performance
- Development of key metrics and reporting of team performance
- Supervision of all electrical jobs
- Handling customer satisfaction requests
- Handling permits and inspections
- Driving and coaching sales of the all Electricians
- As needed, willing to supervise large projects in the field and work with customers and technicians to quote large sales projects
REQUIREMENTS:
- 5+ years of Residential Electrical Management Experience or Superintendent experience.
- Licensed Master Electrician Preferred but not required
- Must be able to grow lead, and train a team of electricians and effectively work with other departments and managers.
- Knows how to run P&L, reports, meetings, numbers, etc.
- Great attitude, high energy, great communication skills, sales driven.
- Valid driver’s license
- Knowledge of computer systems and software.
- Excellent leadership skills and the drive to succeed and grow the department.
What YOU will do:
· Daily management of high-volume service department, HVAC service technicians and staff
· Evaluate workload and schedule of service work in a way that best utilizes service technicians.
· Hire, lead, and train a team of techs on technical and sales knowledge.
· Knowledgeable on how to teach sales and new techniques.
· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
· Report on team performance.
· Properly and efficiently document all calls/jobs to the company's requirements
· Stay up to date on current technologies and new products in the field
Qualifications:What YOU will bring:
· 5+ Years residential HVAC experience, management experience preferred
· Strong organizational leadership skills to lead and grow a team of technicians.
· Strong technical background in diagnostic skills on all residential and light commercial equipment.
· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
· Great attitude, high energy, great communication skills, sales driven.
· Strong computer skills (word, excel, adobe, etc.)
· Valid drivers’ license and ability to pass background test and drug screen.
· Ability to handle heavy equipment and work outdoors