EFM - Manager, Regional Network - Estes Forwarding Worldwide

Overview

Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Responsibilities

The Manager, Regional Network is responsible for working with the network development team to align EFM’s vendor portfolio and rate structures to support the company goals.  The Manager, Regional Network will assist in vendor recruiting, implementation, compliance, and communication.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Recruit, train and implement new vendors to support EFM business activities as necessary.
• Understand the EFM process systems and capabilities as it relates to vendor management including rates, selection, and payment terms.
• Maintain knowledge of current, historical, and industry trends.
• Provide guidance, procedures, and communication to various operations groups on the utilization of approved carriers.
• Participate in regular compliance reviews of vendor contracts and relationships, including scorecard metrics and QBR’s.
• Perform regular site visits and audits of EFM agent locations and terminals.
• Communicate EFM processes, procedures, and expectations to EFM agent network.
• Drive, support, and implement all initiatives driven by the EFM Strategic Plan.
• Collaborate with various departments to establish best practices and promote cross training and cross functional team building within agent facilities.
• Maintain good communication and positive relationships with terminal, vendor, and EFM employees.
• Responsible for adhering to and actively participating in EFM’s standard operating procedures.
• Ensure safety methods and programs are implemented and maintained.
• Support and promote company core values.
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Ability to read and interpret complex business and/or technical documents.
• Ability to write comprehensive reports and detailed business correspondence.
• Ability to work with managers or directors and communicate ambiguous concepts.
• Ability to present to groups across the organization.
• Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
• Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions.
• Knowledge of dock operations and quality freight handling procedures.
• Ability to analyze complex problems and develop alternative solutions.
• Demonstrated leadership skills in influencing departments and implementing and managing change.
• Ability to plan, organize, and manage multiple projects and set priorities.
• Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
• Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Use appropriate methods and a flexible interpersonal style to be part of a cohesive team and facilitate the completion of department goals.
• Must be eligible to work in the United States.
• At this time, EFM will not sponsor a new applicant for employment authorization for this position.
• EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
• EFM offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

The position functions semi-autonomously and has no direct reports.

EDUCATION/EXPERIENCE

Minimum of a Bachelor's degree (or equivalent) in a related field, and 2-4 years of experience in transportation, logistics, procurement, project management, or other transportation business with a clear understanding of multiple modes and services within the transportation/logistics industry. However, a combination of experience and/or education will be taken into consideration. 

LICENSES/CERTIFICATIONS

Valid drivers license.

TRAVEL

Periodic travel up to 75% required (mix of ground and air travel).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

Typically sitting at a desk or table; driving long distances.  Intermittently sitting, standing, walking, or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. 

Normal office situation.

EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran