Education Technical Writer - CHG Medical Staffing

Founded in 2008, Locumsmart provides web-based software-as-a-service solutions to the healthcare recruitment industry. The Locumsmart web-portal provides workflow automation, vendor management (VMS), and managed services provider (MSP) software for lowering costs, and increasing the efficiency of recruitment. Our clients include some of the largest hospital systems and staffing firms in the country.

The Education Technical Writer will assist in creating internal and external facing documentation, training materials, and marketing materials. The role requires planning, researching, writing, and editing skills to produce well-written and well-organized content. The role also requires extensive collaboration, including participation, as a consulted member of the Education Team.

This position is remote with occasional travel to distributed Locumsmart offices and CHG corporate headquarters. The Education Technical Writer will report directly to the Education Manager.

Responsibilities

• Write, format, and edit technical documentation for internal and external users.
• Create engaging, easy-to-understand content such as user guides, knowledge base articles, how-tos, step-by-step collateral, and UI text
• Build new or update existing content to support frequent product changes in a timely manner
• Adhere to the review/approval processes for new and updated documentation
• Develop and maintain documentation templates and style guides
• Ensure documentation and training materials are useful, accurate, and comply with established procedures, standards, and style guides.
• Provide valuable feedback for support, training, and related customer-facing content
• Ability to educate others on the best practices for training materials and documentation

Qualifications

• Exceptional writing/editing and grammar skills with ability to create documents from scratch
• Excellent oral and written communication skills
• Highly motivated, self-starter with excellent time management skills who can work independently on multiple projects
• Greatly organized, detail-oriented, and able to complete tasks while meeting tight deadlines
• Exhibits problem-solving and creative thinking skills
• Innovative thinker who is proactive and readily embraces change
• Committed to positively contributing to a team culture and is consistently able to collaborate
• Seeks out opportunities to improve processes and productivity
• Ability to give and take feedback in a constructive way
• Comprehension of technical information and ability to explain it to multiple audiences
• Experience in technology with ability to translate technical or complex concepts into concise, digestible content
• Bachelor's degree in Technical Communication, Communications, English, Computer Science, or related field, or equivalent work experience
• 2+ years of experience in Technical Writing

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $64,896 -- $197,100 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different? You.