Ecommerce Data Analyst - NJ - Colonial Surety Company

Ecommerce Data Analyst

About Us

Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.

Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.

Position Summary

Our data analysts are the drivers behind our continued growth and success. With our commitment to innovation, it's our business analysts who can perform the deep analysis of data and then determining the best way to represent it visually to managers and stakeholders. We're currently searching for an experienced data analyst to help guide our organization into the future. From collecting, analyzing, and interpreting data to identify trends and make strategic recommendations for improvement in areas such as product performance, marketing campaigns, customer experience, and customer segmentation. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Job Functions, Essential Duties, And Responsibilities

• Provide support in managing and maintaining digital analytics, opportunity identification and prioritization, hypothesis generation, test setup and reporting
• Responsible for reporting and analysis of digital platforms and marketing campaigns against a holistic set of KPIs and benchmarks
• Collecting and analyzing data from multiple sources such as customer databases, web analytics, market research, and surveys.
• Creating reports and dashboards to track key performance indicators.
• Identifying trends and recommending strategies to improve ecommerce performance.
• Building and monitoring predictive models to optimize pricing and promotional decisions.
• Enhancing customer segmentation and targeted marketing campaigns.
• Understanding user behavior and leveraging insights to drive product design, development, and optimization.
• Collaborating with teams across departments to ensure data accuracy and integrity.

Experience, Skills, Knowledge Requirements

• 2+ years of direct and hands-on experience providing solutions.
• Excellent analytical skills, be detail-oriented, and work well within a small, dynamic and data-driven team.
• Solid understanding of database technologies, data analytics, and reporting tools.
• Analytical skills to interpret data and draw meaningful insights.
• Good communication and presentation skills. 
• Knowledge of machine learning and predictive modeling techniques is plus but not required.
• Understanding of web analytics and customer segmentation techniques.
• Hands-on experience with statistical platform such as Google Analytics, Ads

Personal Skills Needed to be Successful at Colonial Surety Company

• Comfort with - and enthusiasm for - working in a fast-paced environment
• Ability to organize and prioritize work while accomplishing goals under tight time constraints
• Ability to communicate professionally
  
• Strong interpersonal skills, including relationship building, customer service, empathy, and resilience
• Ambitious, proactive, and detail-oriented
• Ability to learn quickly and retain information
• Willingness to work hard, maintain a positive attitude, and overcome challenges
• Solution-oriented, problem-solving skills with the ability to prioritize according to current and changing business goals
• Conviction, integrity, honesty, and maturity in all situations
• Positive approach and enthusiasm to learn, retain and grow professional skill sets to take on
  more responsibility and demonstrate value with the intent to gain higher levels of opportunity
  within the business structure

Compensation and Benefits

Colonial Surety offers:

• A competitive starting salary based on experience, with achievement based opportunities for annual bonuses and increases.
• Opportunities for professional advancement. We value big thinking tied to practical, collaborative execution in a structured and growth oriented company. 
• Ongoing mentoring from senior staff and periodic opportunities to attend industry seminars and workshops.
• Starting on the first day of hire, all Colonial employees can begin participating in our excellent Major Medical, Dental, Vision and Life Insurance plans.
• Paid holiday and vacation time, which starts in the first year of employment and increases with tenure.
• A modern, professional, suburban office space, concentrated work day (8:30-5:30) and business-attire environment.
• We enjoy a professional, collegial and positive work atmosphere, sharing camaraderie and rooting for individual and collective success.