ECM Lead Care Manager (Bilingual), Santa Barbara County - Casa Pacifica Centers For Children & Families
Goleta, CA 93117
About the Job
MINIMUM REQUIREMENTS
At least 3 years of relevant work experience.
High school graduate or GED required.
Long-time resident of the community with good knowledge of the resources of this community
Ability to complete the training program and ongoing educational requirements as assigned.
Ability to work flexible hours, including occasional night/weekend work.
PREFERRED QUALIFICATIONS
Bilingual in English and Spanish required.
Prior experience as a Community Health Worker, Peer Support Specialist, Medical Assistant or similar role a plus.
OTHER SKILLS AND ABILITIES:
Understanding of commercial insurance regulations and practices.
Understanding of current utilization/quality management principles, techniques and procedures.
Possesses negotiation and advocacy skills and abilities.
Strong computer skills - Word, Excel, Outlook, Electronic Health Record.
Excellent written and verbal communication skills.
Ability to maintain professionalism and confidentiality in all aspects of position.
Strong interpersonal and organizational skills.
Self-starter, creative thinker with strong social and customer service skills.
Ability to manage several projects at one time. Organized and able to function well in a busy environment including the ability to switch gears easily and multi-task.
Demonstrated ability to work collaboratively, yet function independently.
Ability to interact with children and their families in a nurturing way with a positive and patient demeanor.
Language Skills: Ability to read and interpret documents such as insurance requirements, authorizations, and coverages, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Casa Pacifica offers:
Comprehensive benefits package, including 401k with up to 5% fully vested employer matching contributions made after first year of service
Medical, Dental & Vision Insurance options
Flexible spending and dependent care programs
Excellent training opportunities
Education/tuition assistance programs
Group Discount Pet Insurance
Aflac Critical Illness, Accidental & Dental supplemental plan options
Employee Assistance Program
Free Confidential Crisis Line 24/7 (365 days a year)
Four face to face or telephonic sessions per issue, i.e.,
Stress, Anxiety, Depression
Life transitions
Grief and Loss
Divorce
Conflict Resolution
Substance Abuse
Work-Life Counseling
Free Legal and Financial consultations
Identity Theft Recovery Services
Casa Pacifica restores hope, enhances resilience, and strengthens community connections for children, young adults, and families.
We are a diverse and inclusive team providing excellent services to all our communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.
Casa Pacifica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All applicants will be given full consideration under state, local, and federal law.