E-commerce Merchandising & Channel Development Manager, Supply - OneTen Coalition

AtTrane TechnologiesTM and through our businesses includingTrane®andThermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.



What's in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

As the E-commerce Merchandising & Channel Development Manager, you will play a crucial role in enhancing our online presence and driving sales through various e-commerce channels. You will be responsible for converting traffic into sales, analyzing sales data, managing product listings, optimizing product pages for conversion, informing inventory decisions, supporting key accounts and account management, providing exceptional customer service, and developing new sales channels.

This person will be responsible for collaborating with a diverse group of stakeholders within the Supply business unit and Trane Technologies overall.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  

• Family building benefits include fertility coverage and adoption/surrogacy assistance.
  

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  

• Paid time off, including in support of volunteer and parental leave needs.
  

• Educational and training opportunities through company programs along with tuition assistance and student debt support.
  

• Learn more about our benefits here!
  

Where is the work:

This position has been designated as Hybrid and work will be performed at our Davidson, NC headquarters.



What you will do:

Optimize Product Listings and Merchandising:

o In collaboration with the Product Management, PIM and Marketing teams, manage and enhance product listings across various e-commerce platforms, ensuring accuracy, completeness, and SEO optimization.

o Manage merchandising strategy to drive online penetration and conversion.

o Create/write high impact product descriptions and relevant customer facing information in collaboration with product management

o Conduct A/B testing to refine product pages and boost performance.

Convert Traffic into Sales:

o In collaboration with marketing, develop and implement strategies to increase website traffic and convert visitors into customers.

o Utilize data-driven insights to optimize sales funnels and improve conversion rates.

o Monitor and analyze website performance metrics to identify opportunities for improvement.

Analyze Sales Data:

o Collect, analyze, and interpret sales data to identify trends and insights.

o Provide regular reports on sales performance and make data-driven recommendations for improvement.

Key Account and Account Management Support:

o Provide support to key accounts and account managers to ensure customer satisfaction.

o Assist in developing and maintaining strong relationships with key accounts.

Customer Experience Excellence:

o Provide exceptional customer service by responding to inquiries and resolving issues promptly.

o Maintain high levels of customer satisfaction and foster strong client relationships.

Channel Development:

o Identify and develop new sales channels to expand our market reach.

Trends and Competitive landscape:

Stayed informed on industry trends, competitor activities, and emerging technologies to identify growth opportunities.

What you will bring:

• Minimum 10 years of relevant experience

• Proven track record of driving online merchandising and sales.

• A track record of delivering outstanding tangible results in a high-performance environment

• Proficiency in Salesforce e-commerce platforms and content management systems.

• Knowledge of SEO best practices and conversion rate optimization techniques.

• Experience with federated search or YEXT is preferred

• Deep understanding of metrics and the ability to apply them to e-commerce

• Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

• Growth oriented leader with strong business acumen

• Communicates effectively, both verbally and in writing with customers, teammates, and vendors

• Strong relationship building skills with the ability to influence/inspire (highly collaborative)

• Strong customer focus

• Strategic thinker with proven ability to deliver measurable results

• Ability to analyze and interpret data, solve practical problems and make recommendations for improved ROI

• E-commerce and SEO Expertise

• Customer Relationship Management

Compensation:

Base Pay Range: $ 130,550-159,950

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.





Equal Employment Opportunity:


We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.